Project Manager, Client ServiceLondon, England, United Kingdom

Project Manager, Client ServiceLondon, England, United Kingdom

Full-Time 36000 - 44000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage key client accounts and lead a team to match clients with the right Advisors.
  • Company: Guidepoint, a leading research enablement platform with a collaborative culture.
  • Benefits: Competitive pay, private health insurance, and a casual work environment.
  • Other info: Opportunities for career growth and international exposure within a diverse team.
  • Why this job: Join a dynamic team and make a real impact on client decision-making.
  • Qualifications: Bachelor's degree and 2+ years in client-facing roles; team management experience preferred.

The predicted salary is between 36000 - 44000 £ per year.

Overview

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process.

Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Overview

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process.

Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.5 million experts, and Guidepoint's 1,300 employees worldwide we inform leading organizations' research by delivering on-demand intelligence and research on request.

With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Play a vital role in Guidepoint's success.

As a Project Manager on the Client Service team, you will be responsible for managing key client accounts and overseeing a team of Associates to best match our clients with the right Advisors for their projects.

Who We Are

  • Team-oriented and collaborative
  • Hard-working professionals who strive for excellence
  • Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
  • Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
  • Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.
  • What YOU Will Own
  • Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients
  • Coordinate and work with a team of Associates to Execute requests for clients who are conducting research and due diligence on industry trends, market opportunities, new products and technologies, and more
  • Provide training to Associates regarding best practices around prospective Advisor sourcing, recruiting, interaction, and screening in order to provide the best Advisor match for each client project
  • Work closely with the Business Development teams to optimize your clients' use of Guidepoint's services
  • Work with other Project Managers on the team to provide industry guidance for projects

Experience YOU Will Bring

  • Bachelor's or master's degree
  • 2+ years of client-facing or account management experience
  • Previous experience managing a team
  • The right to work in the UK

Skills YOU Will Bring

  • Desire to work in a sales/lead generation role that is KPI and metrics-driven
  • Ability to work in a fast-paced, results-oriented environment
  • Excellent time management and organizational skills
  • Outgoing personality with the ability to speak with people at all professional levels
  • Intellectual curiosity and desire to learn
  • Excellent written and verbal communication skills
  • Demonstrated ability to work both individually and as part of a team

What We Offer

  • Competitive compensation
  • Private health insurance
  • Entrepreneurial environment, autonomy, and fast decisions
  • International exposure to the global Guidepoint service teams
  • Casual work environment
  • Summer and winter team events
  • Interview Process
  • Initial Candidate Screen
  • Hiring Team Interview
  • Mock Assessment (Role Dependent) - Complete a stimulated client request and gain more insight into the role
  • Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives.

We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

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Project Manager, Client ServiceLondon, England, United Kingdom employer: Guidepoint Australia

Guidepoint is an exceptional employer that fosters a collaborative and team-oriented work culture, providing employees with built-in mentorship and hands-on leadership to enhance their project management and customer service skills. Located in London, the company offers competitive compensation, private health insurance, and opportunities for international exposure, making it an ideal place for professionals seeking meaningful career growth and a dynamic work environment.

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Contact Details:

Guidepoint Australia Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Project Manager, Client ServiceLondon, England, United Kingdom

Tip Number 1: Get Involved in Consulting Case Competitions

Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Project Manager, Client ServiceLondon, England, United Kingdom at Guidepoint Australia!

Tip Number 2: Leverage Alumni Networks

Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Guidepoint Australia or be willing to refer you for that Project Manager, Client ServiceLondon, England, United Kingdom position!

Tip Number 3: Attend Industry Events and Conferences

Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Guidepoint Australia who’s on the lookout for their next Project Manager, Client ServiceLondon, England, United Kingdom star!

Tip Number 4: Polish Your Consulting Skills Online

Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Project Manager, Client ServiceLondon, England, United Kingdom role at Guidepoint Australia!

We think you need these skills to ace Project Manager, Client ServiceLondon, England, United Kingdom

Client Management
Team Leadership
Project Coordination
Training and Development
Sales and Lead Generation
KPI and Metrics-Driven
Time Management

Some tips for your application 🫡

Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!

Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Guidepoint Australia. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!

Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.

Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!

How to prepare for a job interview at Guidepoint Australia

Master the Case Study Game

In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!

Know Your Numbers

Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!

Show Your Leadership Flair

As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.

Be a Cultural Fit

We’re not just looking for brains; we want to see if you vibe with our company culture at Guidepoint Australia. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!