Head of Horticulture

Position Overview

The focus of this post is to oversee and manage the development of plant collections and areas of planted space, horticulture, and the wider estate to support plant conservation, propagation, research, education, and the enjoyment of visitors. Working side by side with directors and other senior managers, you will help meet the organisation's objectives: to educate, inspire, and engage visitors of all ages and backgrounds, sharing the wonder of wildlife together.

Integral to the job is the requirement that all Health & Safety legislation is adhered to and that all work is completed as per agreed priorities and timescales. The post holder is expected to work with minimal supervision, while also managing and inspiring the Gardens Team—organising and delivering multiple assignments and completing priorities in a fast-paced environment. The ability to respond quickly to changing needs and circumstances is vital. This role requires you to wear the full uniform and Personal Protective Equipment (PPE) provided. A neat and tidy appearance is essential at all times.

Principal Duties & Responsibilities include:

• Responsible for maintaining the plant collection—cultivating, propagating, pruning, and landscaping to create natural habitats and planted spaces across the site.
• Carry out a range of horticultural activities in support of the organisation’s charitable aims and visitor experience.
• Take responsibility for the promotion of UK native species and habitats across the estate.
• Work closely with the Education Department to ensure relevant signage of plant species and aid exhibit designs; deliver horticultural-related education to people of various ages and abilities in the form of talks and presentations when required.
• Collaborate with other teams to deliver on-site UK biodiversity activities and develop biodiversity areas to support training, volunteering, and public engagement.
• Keep abreast of the latest developments in pest control and advances in plant propagation techniques.
• Work with relevant departments regarding the collection plan to develop plant collections, investigating and recommending new plant species as appropriate.
• Contribute to educational, media, and marketing initiatives to encourage and promote public understanding of plants and horticulture, including representing the organisation at events.
• Maintain the department in accordance with DEFRA legislation.
• Monitor and keep records of plant quarantine issues and legal guidelines related to horticulture.
• Ensure compliance with all Health & Safety regulations and procedures.
• Manage all members of the Gardens Team and coordinate team activity on a daily basis, including staff rotas, staff reviews, assisting with recruitment and selection of team members, and managing performance or other issues professionally and in line with organisational policies.
• Identify appropriate development opportunities for self and team, attending and arranging formal and informal training.
• Manage volunteers within the department, review their work, and ensure they are enjoying their volunteering experience.
• Ensure high standards of plant welfare.
• Ensure up-to-date knowledge of relevant best practices and statutory regulations, including Health & Safety and environmental legislation.
• Work within Health & Safety procedures to ensure animal, personal, and visitor security.
• Use and maintain hand tools and basic light machinery and plant.
• Maintain understanding of all emergency procedures; coordinate and engage in practice routines.
• Interact with members of the public in a courteous and professional manner at all times.
• Undertake work in other departments as per the needs of the business (full training will be provided prior to taking on any new duties or tasks).
• Attend team meetings and undertake agreed actions; attend formal and informal training as required.
• Other duties to support effective and efficient site working, as required.