Account Manager in Crawley

Sales & Account Manager (EU Market) – Hybrid (Crawley)Location: Crawley (Hybrid – 2 days office / 3 days remote)

Salary: £28,000 rising to £32,000 after 12 months (subject to KPI achievement) + up to £6,000 annual bonus

Languages Required: French or Italian (spoken & written)

Travel: Occasional European travel

The RoleA growing UK-based business is seeking a confident and proactive Sales & Account Manager to support expansion across the European market. This role combines new business development with account management, making it ideal for someone who enjoys building relationships, winning new clients, and developing long-term partnerships.

You\’ll work in a fast-moving, commercial environment, supported by internal teams to ensure an excellent customer experience from first contact through to delivery.

Key ResponsibilitiesBusiness Development and Lead Generation

Identifying new business opportunities across the EU

Conducting outbound sales calls and engaging new customers

Building and maintaining a strong sales pipeline

Account Management

Managing and growing existing client accounts

Developing relationships to drive repeat business and referrals

Acting as the main point of contact for customers

Customer Service and Support

Handling customer queries quickly and professionally

Resolving issues efficiently to maintain service standards

Market Research and Sales Strategy

Monitoring market trends and competitor activity

Supporting the development of sales strategies and growth plans

Internal Collaboration

Working closely with operational teams to ensure smooth fulfilment

Coordinating timelines and expectations between clients and internal stakeholders

About You

Fluent in French or Italian (additional languages are a bonus)

Experience in sales, account management, or business development

Confident with cold calling, outbound sales, and prospecting

Strong communicator with excellent interpersonal skills

Organised, detail-focused, and able to manage multiple accounts

Proactive, target-driven, and able to work independently

Comfortable working in a hybrid environment and occasionally travelling

What\’s On Offer

Starting salary £28,000, rising to £32,000 after 12 months (KPI-related)

Bonus potential of up to £6,000 per year

Hybrid working: 2 days office (Crawley), 3 days remote

Initial office-based training and support

European travel opportunities to build customer relationships

Career growth within a supportive, expanding team

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