Guided Solutions in Guildford is seeking an experienced Customer Services Manager to lead the service function for medical devices, ensuring accurate processing, efficient coordination and high-quality outcomes.
You will coach the team, oversee orders and loan kits, act as escalation point, and collaborate with sales, logistics, clinical and operations to support time-critical schedules.
#J-18808-LjbffrMedical Devices Customer Success Lead, Guildford employer: Guided Solutions
Guided Solutions is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the healthcare sector. With a strong focus on employee growth, we provide comprehensive training and development opportunities, ensuring our team members thrive while making a meaningful impact on patient outcomes. Located in the North of the UK, our supportive environment fosters strong relationships with NHS and private healthcare providers, making it an ideal place for professionals passionate about advancing orthopaedic solutions.
