Facilities Helpdesk Specialist β€” Maximo & SLAs in Smethwick

Facilities Helpdesk Specialist β€” Maximo & SLAs in Smethwick

Smethwick Full-Time 24750 - 30250 Β£ / year (est.) No working from home possible
Guidant Global

At a Glance

  • Tasks: Manage maintenance requests and ensure SLAs are met using Maximo CAFM.
  • Company: Join Guidant Global, supporting NHS facilities management in a dynamic environment.
  • Benefits: Flexible shift hours, competitive pay, and opportunities for professional growth.
  • Other info: Collaborate with engineers and stakeholders in a supportive team atmosphere.
  • Why this job: Make a difference in healthcare by ensuring facilities run smoothly for patients and staff.
  • Qualifications: Experience with helpdesk systems and strong communication skills.

The predicted salary is between 24750 - 30250 Β£ per year.

Guidant Global is seeking a Helpdesk Administrator for the Midlands Metropolitan University Hospital area.

The role manages maintenance requests from logging to closure, using Maximo CAFM, and supports the NHS facilities management contract.

You will work with engineers, contract managers, subcontractors and NHS stakeholders to ensure SLAs are met and customer expectations are achieved, with shift-based hours and weekend coverage.

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Facilities Helpdesk Specialist β€” Maximo & SLAs in Smethwick employer: Guidant Global

Guidant Global is an exceptional employer that fosters a dynamic and inclusive work culture, perfect for those looking to thrive in high-volume recruitment. With a strong emphasis on employee development and collaboration, team members benefit from ongoing training opportunities and the chance to build meaningful relationships with clients across the Midlands area. The hybrid working model not only promotes work-life balance but also allows for flexibility and autonomy in managing your workload.

Guidant Global

Contact Details:

Guidant Global Recruitment Team

We think you need these skills to ace Facilities Helpdesk Specialist β€” Maximo & SLAs in Smethwick

Helpdesk Administration
Maximo CAFM
Maintenance Request Management
Service Level Agreement (SLA) Management
Customer Service Skills
Communication Skills
Collaboration with Engineers and Stakeholders