Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for customer inquiries and complaints, ensuring quick resolutions.
- Company: A vibrant customer service firm in Sheffield with a focus on community support.
- Benefits: Gain valuable experience in a dynamic environment with potential for growth.
- Why this job: Join a team dedicated to exceptional service and make a real difference.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Fast-paced role perfect for those who thrive in high-volume settings.
The predicted salary is between 30000 - 42000 £ per year.
A customer service firm is seeking a Customer Service Advisor in Sheffield for a 6-month contract. This role involves serving as the primary contact for customer inquiries and complaints, ensuring timely resolution and effective communication.
The ideal candidate will demonstrate strong customer service and communication skills, handle high volumes of enquiries, and work collaboratively with internal teams to meet performance targets.
This position offers a dynamic work environment focused on providing exceptional service to the community.
Customer Service Specialist - High-Volume Support in Sheffield employer: Guidant Global
Contact Detail:
Guidant Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist - High-Volume Support in Sheffield
✨Tip Number 1
Get to know the company! Research their values and mission so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your communication skills! Since this role is all about effective communication, try role-playing common customer scenarios with a friend. It’ll help you feel more confident when handling real inquiries.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what they look for in a candidate. Plus, it could lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Customer Service Specialist - High-Volume Support in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you've handled high volumes of enquiries in the past, so don’t be shy about showcasing those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Specialist role. Share specific examples of how you've resolved customer complaints effectively and worked with teams to meet targets.
Showcase Your Soft Skills: In a high-volume support role, soft skills are key! Highlight your ability to communicate clearly and empathetically. We love candidates who can connect with customers and make their day a little brighter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Guidant Global
✨Know the Company Inside Out
Before your interview, take some time to research the customer service firm. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Prepare for High-Volume Scenarios
Since this role involves handling high volumes of enquiries, think about how you would manage multiple customer interactions simultaneously. Prepare examples from your past experiences where you successfully juggled various tasks or resolved several issues at once. This will demonstrate your ability to thrive in a fast-paced environment.
✨Showcase Your Communication Skills
Effective communication is key in customer service. During the interview, practice clear and concise responses. You might even want to role-play common customer scenarios with a friend beforehand. This will help you articulate your thoughts better and showcase your ability to communicate effectively under pressure.
✨Emphasise Team Collaboration
This position requires working closely with internal teams. Be ready to discuss how you've collaborated with others in previous roles. Share specific examples of how teamwork led to successful outcomes, as this will highlight your ability to contribute positively to the company culture.
