At a Glance
- Tasks: Support case handlers and ensure clients receive top-notch service.
- Company: Join a dynamic team in Sheffield with a focus on client satisfaction.
- Benefits: Competitive pay, stable hours, and a supportive work environment.
- Other info: Opportunity for growth in a friendly and proactive workplace.
- Why this job: Be part of a crucial team that makes a real difference for clients.
- Qualifications: Previous admin experience and strong communication skills required.
The predicted salary is between 13 - 13 £ per hour.
Location: Sheffield - office based
Rate: £13.05 per hr. via PAYE
Working Pattern: Monday to Friday, 9:00am - 5:00pm, 30-minute lunch break, 37.5 hours per week
Contract: Until 10th August 2026
We are seeking enthusiastic and proactive Administrators to join our client's administration team. This role plays a key part in supporting case handlers and ensuring clients receive an excellent level of service.
Key Responsibilities:
- Provide administrative support to case handlers, including client and third-party communications
- Manage and maintain task lists, ensuring follow-ups are scheduled with internal teams and external partners
- Handle ad-hoc administrative tasks to support team requirements, including speaking with customers and third parties by phone
- Respond to enquiries via a shared email inbox
- Assist with the development and implementation of system or process improvements
Skills and Experience Required:
- Previous experience in an administrative role
- Strong communication skills and confidence when speaking with clients over the phone
- Excellent organisational skills with the ability to manage and prioritise a varied workload
- High attention to detail and accuracy
If shortlisted, a recruiter from the team will contact you within 24-48 hours for an initial discussion. The call will come from a Manchester number (either 0161 or +44 161).
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
