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For Companies At a Glance
- Tasks: Help stranded drivers by loading vehicles and providing support on the road.
- Company: Join The AA, the UK's largest motoring organisation, known for its commitment to customer care.
- Benefits: Enjoy flexible shifts, training opportunities, and a supportive team environment.
- Why this job: Be a superhero for drivers in need while developing your skills and making a real impact.
- Qualifications: Must have a full driving category C licence and a Driver CPC qualification.
- Other info: Diversity is valued here; we welcome applicants from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
Guidant Global are working in partnership with The AA to recruit Roadside Recovery Drivers across the UK this Summer.
As a Roadside Recovery Driver, you'll go the extra mile for our customers. Anything can happen whilst driving, but we get everyone back on the road safely, and get their day moving again.
You'll be the friendly face of the UK's largest motoring organisation. To our customers, you're the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You'll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.
What will I be doing?
- A communicator: You're great with your customers, you're the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You're someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues.
What do I need?
- To be eligible for this role you must live within 25 miles and 1 hour's travel from the depot - postcode included in advert.
- A full driving category C driving licence (HGV 2). Ideally you'll hold the CE (HGV 1) licence too, although this isn't essential as we can help you with this.
- Alongside this, you'll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
- To be comfortable adapting to new technology - training will be provided.
- To be happy working shifts, which include evenings, nights, weekends and Bank Holidays.
We understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
Roadside Recovery Driver - Runcorn employer: Guidant Global
Contact Detail:
Guidant Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Recovery Driver - Runcorn
✨Tip Number 1
Familiarise yourself with the local area around Runcorn. Knowing the quickest routes and potential traffic hotspots can make a big difference when responding to calls, showing that you're proactive and prepared.
✨Tip Number 2
Brush up on your customer service skills. As the friendly face of The AA, being able to communicate effectively and reassure customers in stressful situations is key. Practice scenarios where you might need to calm someone down or explain a process clearly.
✨Tip Number 3
Get comfortable with technology. Since you'll be using tech for navigation and reporting, spend some time getting familiar with apps and devices that are commonly used in roadside recovery. This will help you adapt quickly during training.
✨Tip Number 4
Network with current or former Roadside Recovery Drivers if possible. They can provide insights into the role and share tips on what The AA values most in their drivers, giving you an edge in your approach.
We think you need these skills to ace Roadside Recovery Driver - Runcorn
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of a Roadside Recovery Driver. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous driving experience, customer service roles, or problem-solving situations you've encountered. Use specific examples to demonstrate your ability to handle challenging scenarios.
Showcase Your Skills: Mention your technical skills related to vehicle recovery and your ability to adapt to new technology. If you have a full driving category C licence or a Driver CPC qualification, make sure to include this information prominently.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role and the company. Share why you want to work for The AA and how you can contribute to their mission of helping customers on the road.
How to prepare for a job interview at Guidant Global
✨Show Your Customer Service Skills
As a Roadside Recovery Driver, you'll be the friendly face for customers in distress. Highlight your previous experience in customer service and how you can reassure and calm customers during stressful situations.
✨Demonstrate Problem-Solving Abilities
This role requires quick thinking and problem-solving skills. Prepare examples of past experiences where you've successfully resolved issues or helped someone in a difficult situation, showcasing your ability to thrive under pressure.
✨Familiarise Yourself with the Technology
Since the job involves adapting to new technology, make sure to mention any relevant tech skills you have. If you’ve used digital drivers' tachographs or similar systems before, be ready to discuss your experience with them.
✨Be Ready for Shift Work
The role includes working evenings, nights, weekends, and Bank Holidays. Be prepared to discuss your flexibility and willingness to work varied shifts, as this is crucial for the position.
