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- Tasks: Help stranded drivers get back on the road safely and efficiently.
- Company: Join the UK's largest motoring organisation, known for its supportive culture.
- Benefits: Earn £19 per hour, enjoy career development, and work flexible shifts.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Be a superhero for drivers in need and make a real difference.
- Qualifications: Full driving licence (HGV 2) and a passion for problem-solving.
The predicted salary is between 38000 - 40000 £ per year.
Location: Newcastle
Rate: £19 per hour via PAYE
Shift: Nights
Contract: End of Oct 2026
As our Roadside Recovery Driver, you'll go the extra mile for our customers. Anything can happen while driving, but it’s OK – we are the AA! We get everyone back on the road safely and help them get their day moving again.
This is the job:
- You’ll be the friendly face of the UK’s largest motoring organisation. To our customers, you’re the superhero.
- Ready for anything, you’ll be there for them, anytime, anywhere, and in any weather.
- You’ll get their day moving again by using your technical skills to load vehicles onto your truck and transporting the vehicle and customer to a garage for repair, or wherever they need to be.
What will I be doing?
- A communicator: You’re great with your customers, you’re the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You’re someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues.
What do I need?
- To be eligible for this role you must live within 25 miles and 1 hour travel from the depot – postcode included in advert.
- A full driving category C driving licence (HGV 2). Ideally you’ll hold the CE (HGV 1) licence too, although this isn’t essential as we can help you with this.
- Alongside this, you’ll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
- You must be comfortable adapting to new technology – training will be provided.
- You must be happy working shifts, which include evenings, nights, weekends, and Bank Holidays.
Additional information:
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
Roadside Recovery Driver - Newcastle employer: Guidant Global
Contact Detail:
Guidant Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Recovery Driver - Newcastle
✨Tip Number 1
Get to know the company! Research the AA and understand their values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Roadside Recovery Driver, you'll need to be calm and reassuring. Role-play common scenarios with a friend to get comfortable with how you’d handle different situations on the job.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you’ve successfully tackled challenges. This will demonstrate your ability to thrive in various situations, just like the job requires.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to adapt to new technology, which is key for this role.
We think you need these skills to ace Roadside Recovery Driver - Newcastle
Some tips for your application 🫡
Show Your Superhero Side: When writing your application, let your personality shine through! We want to see how you can be the friendly face of our team. Share experiences where you've gone the extra mile for customers or solved tricky problems.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your driving experience, technical skills, and any relevant qualifications like your CPC. This shows us you're serious about the role and understand what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Roadside Recovery Driver position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Guidant Global
✨Know Your Stuff
Make sure you brush up on your technical skills related to vehicle recovery. Familiarise yourself with the equipment you'll be using and any common issues you might encounter. This will not only show your expertise but also your commitment to getting customers back on the road safely.
✨Showcase Your People Skills
As a Roadside Recovery Driver, you'll be the friendly face of the AA. Prepare to demonstrate your communication skills during the interview. Think of examples where you've reassured customers or worked well in a team, especially in challenging situations.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios. Practice how you would handle different roadside situations, from dealing with distressed customers to solving unexpected problems. This will help you showcase your problem-solving abilities and calm demeanour.
✨Understand the Company Culture
Research the AA's values and commitment to diversity and inclusion. Be prepared to discuss how you align with these values and how you can contribute to a positive team environment. Showing that you understand and appreciate the company culture can set you apart from other candidates.