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- Tasks: Help stranded drivers get back on the road safely and efficiently.
- Company: Join the AA, a trusted name in roadside assistance.
- Benefits: Competitive pay, training support, and career progression opportunities.
- Other info: Flexible shifts with a supportive and inclusive team culture.
- Why this job: Make a real difference by helping people in need every day.
- Qualifications: HGV2 driving licence required; HGV1 preferred but not essential.
The predicted salary is between 17 - 19 £ per hour.
As our Roadside Recovery Driver, you’ll go the extra mile for our customers. Anything can happen whilst driving, but it’s OK we are the AA! We get everyone back on the road safely and get their day moving again.
Responsibilities
- A communicator: You’re great with your customers, you’re the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self‑starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You’re someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues.
Qualifications
- Must live within 25 miles and 1 hour travel from the depot – postcode included in advert.
- A full driving category C driving licence (HGV2).
- Ideally, you’ll hold the CE (HGV1) licence too, although this isn’t essential as we can help you with this.
- Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
- Comfortable adapting to new technology – training will be provided.
- Happy working shifts, which include evenings, nights, weekends, and Bank Holidays.
Benefits
- As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us.
- Two weeks of training will be provided. The first week will be conducted online, during which a mobile phone and tablet will be issued (Monday to Friday). The second week of training will take place in Oldbury; expenses will be covered, and a car will be provided.
- Candidates with a Class 1 or Class 2 licence will be given preference.
- Working hours are from 6 PM to 6 AM, with a 40‑hour work week. A rota will be provided four weeks in advance.
- Interviews will be conducted online in the first or second week of April.
- A bonus of up to £1,000 is available until the end of the contract.
The position is for a Roadside Recovery Driver, where you will help customers whose vehicles have broken down. Your main job is to recover the vehicle safely and transport the customer and their car to a garage or another location they request.
We understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
Roadside Recovery Driver employer: Guidant Global
Contact Detail:
Guidant Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Recovery Driver
✨Tip Number 1
Get to know the company! Research the AA and understand their values. When you show up for your interview, drop in some knowledge about their mission and how you can contribute. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Roadside Recovery Driver, you'll need to be calm and reassuring. Role-play with a friend or family member to get comfortable with handling different customer scenarios. This will help you shine during the interview.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you’ve had to think on your feet. Be ready to share these stories during your interview to demonstrate that you can handle any situation that comes your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. So, get your application in and let’s get you on the road!
We think you need these skills to ace Roadside Recovery Driver
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they’ve shaped you as a driver. Remember, we’re looking for someone who can connect with our customers!
Tailor Your CV: Make sure your CV is tailored to the Roadside Recovery Driver role. Highlight your driving experience, any relevant qualifications like your HGV licence, and your problem-solving skills. We want to know how you can go the extra mile for our customers!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, just like you would with a customer on the road!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Guidant Global
✨Know Your Stuff
Make sure you understand the role of a Roadside Recovery Driver inside out. Familiarise yourself with the responsibilities, like communicating effectively with customers and problem-solving on the go. Brush up on your driving qualifications and be ready to discuss how your experience aligns with what they’re looking for.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, practice how you would reassure and calm a distressed driver. Think of examples from your past where you’ve successfully communicated in tough situations. This will show them you can handle the pressure and keep customers at ease.
✨Demonstrate Your Independence and Team Spirit
They want someone who can work alone but also collaborate with others. Prepare to share stories that highlight your ability to thrive independently while also being a team player. This balance is key, especially when you're out on the road.
✨Be Ready for Technical Questions
Since the job involves adapting to new technology, be prepared to discuss any tech you've used in previous roles. If you have experience with digital drivers/tachograph cards, mention it! Showing that you’re comfortable with technology will give you an edge.