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- Tasks: Help stranded drivers by loading vehicles and getting them to safety.
- Company: Join the UK's largest motoring organisation, known for its commitment to customer care.
- Benefits: Enjoy flexible shifts, training opportunities, and a supportive team environment.
- Why this job: Be a superhero on the road, making a real difference in people's lives every day.
- Qualifications: Must have a full driving category C licence and a Driver CPC qualification.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
As a Roadside Recovery Driver, you'll go the extra mile for our customers. Anything can happen whilst driving, but we get everyone back on the road safely, and get their day moving again.
You’ll be the friendly face of the UK’s largest motoring organisation. To our customers, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.
What will I be doing?
- A communicator: You’re great with your customers, you’re the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You’re someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues.
What do I need?
- To be eligible for this role you must live within 25 miles and 1 hour's travel from the depot - postcode included in advert.
- A full driving category C driving licence (HGV 2). Ideally you’ll hold the CE (HGV 1) licence too, although this isn’t essential as we can help you with this.
- Alongside this, you’ll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
- To be comfortable adapting to new technology - training will be provided.
- To be happy working shifts, which include evenings, nights, weekends and Bank Holidays.
We understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
Roadside Recovery Driver employer: Guidant Global
Contact Detail:
Guidant Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Recovery Driver
✨Tip Number 1
Familiarise yourself with the area around the depot. Knowing the local roads and shortcuts can help you respond to calls more efficiently, which is a key part of being a successful Roadside Recovery Driver.
✨Tip Number 2
Brush up on your customer service skills. As the friendly face of our organisation, being able to communicate effectively and reassure customers in stressful situations will set you apart from other candidates.
✨Tip Number 3
Stay updated on the latest vehicle recovery techniques and technologies. Showing that you're proactive about learning and adapting to new methods will demonstrate your commitment to the role.
✨Tip Number 4
Network with current or former Roadside Recovery Drivers. They can provide valuable insights into the job and may even share tips on how to excel in the application process.
We think you need these skills to ace Roadside Recovery Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Roadside Recovery Driver. Emphasise your customer service abilities, problem-solving skills, and any technical expertise related to vehicle recovery.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for helping others and your ability to work independently as well as part of a team. Mention specific examples of how you've successfully handled challenging situations in the past.
Highlight Relevant Qualifications: Clearly list your driving qualifications, including your full category C licence and any additional certifications like the Driver CPC. If you have experience with new technology or training, be sure to mention that too.
Showcase Your Availability: Since the role requires flexibility with shifts, make it clear in your application that you are willing to work evenings, nights, weekends, and Bank Holidays. This shows your commitment and readiness for the job.
How to prepare for a job interview at Guidant Global
✨Show Your Customer Service Skills
As a Roadside Recovery Driver, you'll be the friendly face for customers in distress. Highlight your previous experience in customer service and how you can reassure and calm customers during stressful situations.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've successfully resolved issues in the past. This role requires quick thinking and adaptability, so showcasing your ability to troubleshoot effectively will impress the interviewers.
✨Familiarise Yourself with the Role's Requirements
Make sure you understand the technical skills needed for loading vehicles and the importance of safety. Being knowledgeable about the job specifics will show your genuine interest and readiness for the role.
✨Emphasise Teamwork and Independence
This position requires both independent work and collaboration. Be ready to discuss how you thrive in both environments, providing examples of when you've successfully worked alone and as part of a team.
