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- Tasks: Help stranded drivers by loading vehicles and providing support on the road.
- Company: Join the UK's largest motoring organisation and be a hero for our customers.
- Benefits: Enjoy flexible shifts, training opportunities, and a supportive team culture.
- Why this job: Make a real impact by helping others while developing your skills in a dynamic environment.
- Qualifications: Must have a full driving category C licence and a Driver CPC qualification.
- Other info: We celebrate diversity and encourage applicants from all backgrounds to apply.
As a Roadside Recovery Driver, you'll go the extra mile for our customers. Anything can happen whilst driving, but we get everyone back on the road safely, and get their day moving again.
You’ll be the friendly face of the UK’s largest motoring organisation. To our customers, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.
What will I be doing?
- A communicator: You’re great with your customers, you’re the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You’re someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues.
What do I need?
- To be eligible for this role you must live within 25 miles and 1 hour's travel from the depot - postcode included in advert.
- A full driving category C driving licence (HGV 2). Ideally you’ll hold the CE (HGV 1) licence too, although this isn’t essential as we can help you with this.
- Alongside this, you’ll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
- To be comfortable adapting to new technology - training will be provided.
- To be happy working shifts, which include evenings, nights, weekends and Bank Holidays.
We understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
Roadside Recovery Driver employer: Guidant Global
Contact Detail:
Guidant Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Recovery Driver
✨Tip Number 1
Familiarise yourself with the local area and the common breakdown hotspots. Knowing where to find customers quickly can set you apart as a reliable Roadside Recovery Driver.
✨Tip Number 2
Brush up on your customer service skills. Being the friendly face of the organisation means you need to communicate effectively and reassure customers in stressful situations.
✨Tip Number 3
Stay updated on the latest vehicle recovery techniques and technologies. Showing that you're proactive about learning can demonstrate your commitment to the role.
✨Tip Number 4
Network with current or former Roadside Recovery Drivers. They can provide insights into the job and may even refer you, which can significantly boost your chances of landing the position.
We think you need these skills to ace Roadside Recovery Driver
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements of a Roadside Recovery Driver. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service, driving, or problem-solving roles. Use specific examples that demonstrate your ability to handle challenging situations and provide excellent service.
Showcase Your Skills: Make sure to mention your driving qualifications, such as your full category C licence and Driver CPC. If you have experience with technology or adapting to new tools, include that as well, as it shows your readiness for training.
Personalise Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for the role. Mention why you want to work for this particular company and how you can contribute to their mission of helping customers on the road.
How to prepare for a job interview at Guidant Global
✨Show Your Customer Service Skills
As a Roadside Recovery Driver, you'll be the friendly face for customers in distress. During the interview, share examples of how you've effectively communicated and reassured customers in previous roles, highlighting your ability to remain calm under pressure.
✨Demonstrate Problem-Solving Abilities
This role requires quick thinking and problem-solving skills. Prepare to discuss specific situations where you've successfully resolved issues, especially in challenging environments. This will showcase your ability to thrive in various situations.
✨Highlight Your Technical Knowledge
Since you'll be loading vehicles and using technical skills, it's important to demonstrate your understanding of vehicle recovery processes. Brush up on relevant technical knowledge and be ready to discuss any experience you have with vehicle maintenance or recovery.
✨Be Ready for Shift Work
The job involves working shifts, including evenings and weekends. Be prepared to discuss your flexibility and willingness to work varied hours. Showing that you're adaptable and committed to meeting the needs of the role will make a positive impression.
