Guidant Global is sourcing a customer-focused contact centre advisor to handle inbound pension-related queries. You will respond to members by phone and email, aiming to deliver a professional, responsive service and uphold the company’s high standards.
Working in a busy team, you’ll need excellent written and verbal communication, accuracy, and the ability to hit targets such as 50 calls per day while keeping timesheets up to date. Experience in DB/DC pensions or contact centres is advantageous.
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Pension Service Advisor employer: Guidant Global
As an Electronics Design Engineer at our client's esteemed headquarters in Stevenage, you will be part of a legacy that has supported the UK Ministry of Defence for over 70 years. The company fosters a collaborative work culture that encourages innovation and professional growth, offering access to state-of-the-art facilities, including an onsite gym and coffee shop, alongside excellent transport links. With opportunities to mentor others and tackle technically challenging projects, this role promises a rewarding career path in a high-integrity environment.