At a Glance
- Tasks: Manage service requests and inquiries while providing top-notch customer service.
- Company: Join Guidant Global, a leader in facilities support with a focus on teamwork.
- Benefits: Flexible part-time hours, competitive pay, and a supportive work environment.
- Other info: Perfect for students seeking valuable experience in a professional setting.
- Why this job: Enhance your skills in a dynamic role while making a real difference.
- Qualifications: Strong communication, problem-solving skills, and experience with CAFM systems like Maximo.
The predicted salary is between 12000 - 16000 £ per year.
Guidant Global is seeking a Help Desk Administrator located in Oxford, with a focus on delivering excellent customer service. This part-time position offers the flexibility of 25 hours per week, managing service requests and inquiries while coordinating with facilities support.
The ideal candidate will have strong communication and problem-solving skills, with experience in CAFM systems like Maximo, ensuring tasks are completed promptly and efficiently while adhering to company policies.
Evening Help Desk Administrator – CAFM & SLA Focus in Oxford employer: Guidant Global
Guidant Global is an excellent employer that prioritises a supportive work culture and values the contributions of its employees. Located in the vibrant city of Oxford, we offer flexible working hours, opportunities for professional growth, and a commitment to delivering exceptional customer service. Join us to be part of a team that fosters collaboration and innovation while ensuring a rewarding work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Evening Help Desk Administrator – CAFM & SLA Focus in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in facilities management or have experience with CAFM systems. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and problem-solving. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! If you have experience with Maximo or similar CAFM systems, be ready to discuss specific examples of how you've used them to improve service delivery. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Evening Help Desk Administrator – CAFM & SLA Focus in Oxford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with CAFM systems like Maximo and showcases your customer service skills. We want to see how you can bring your unique strengths to the Help Desk Administrator role!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about delivering excellent customer service and how your problem-solving skills make you a great fit for our team.
Showcase Relevant Experience:When filling out your application, don’t forget to mention any previous roles where you managed service requests or worked in a help desk environment. We love seeing how your past experiences align with what we do!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Guidant Global
✨Know Your CAFM Systems
Make sure you brush up on your knowledge of CAFM systems, especially Maximo. Be ready to discuss your experience with these tools and how you've used them to manage service requests effectively.
✨Showcase Your Customer Service Skills
Since the role focuses on delivering excellent customer service, prepare examples of how you've handled customer inquiries or resolved issues in the past. Highlight your communication skills and problem-solving abilities.
✨Understand the Company Culture
Research Guidant Global and understand their values and work culture. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about team dynamics or how success is measured in this position.
