At a Glance
- Tasks: Support the Order-to-Cash process by resolving billing issues and ensuring accurate invoicing.
- Company: Join a dynamic finance team in a remote-first environment with occasional office visits.
- Benefits: Flexible working, potential for permanent role, and opportunities for professional growth.
- Other info: Collaborate with diverse teams and enhance your career in a fast-paced environment.
- Why this job: Make a real impact on customer experience while honing your analytical skills.
- Qualifications: Experience in finance roles with strong analytical and Excel skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a detail-oriented and analytical Order-to-Cash (OTC) Analyst to support the end-to-end Contract Order-to-Cash process. This role is responsible for investigating billing issues, performing reconciliations, identifying root causes of process failures, and ensuring accurate and timely invoicing. The successful candidate will play a key role in improving billing quality, reducing customer queries, and enhancing the overall customer experience.
Key Responsibilities
- Analyse invoice discrepancies, billing errors, and data mismatches, identifying root causes and supporting resolution.
- Perform detailed reconciliations across billing files, sales transactions, contracts, pricing, deliveries, and other operational data sources.
- Support billing corrections, adjustments, manual invoices, credit notes, and financial reconciliations.
- Review billing run outputs, validate accuracy, and escalate issues where necessary.
- Investigate and resolve complex customer and stakeholder billing queries.
- Collaborate with Finance, Technology, Master Data, Shared Services, and third-party partners to implement process improvements and system fixes.
- Prepare month-end billing reconciliations, journals, franchise fees, rebates, and related financial reporting activities.
- Maintain strong financial controls, audit trails, and documentation standards.
- Analyse billing trends, query volumes, and process performance to identify optimisation opportunities.
About You
- Previous experience in Order-to-Cash, Billing, Accounts Receivable, Credit Control, or a similar finance environment.
- Strong experience performing reconciliations and resolving billing or data-related issues.
- Excellent analytical and problem-solving skills with strong attention to detail.
- Advanced Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis.
- Strong communication skills with the ability to explain financial information to both financial and non-financial stakeholders.
- Comfortable working across multiple teams within a complex business environment.
Desirable
- Experience with ERP and billing systems such as D365, SAP, Salesforce, or ServiceNow.
- Knowledge of B2B billing models, master data processes, and continuous improvement methodologies.
- Experience working with outsourced/shared service providers and high-volume billing environments.
Order to Cash (O2C/OTC) Analyst employer: Guidant Global
As an Order-to-Cash Analyst with us, you will join a dynamic and supportive team that values collaboration and innovation. Our remote working model, complemented by occasional travel to our London or Hertfordshire office, offers flexibility while fostering a strong work culture focused on employee growth and development. We provide comprehensive training, opportunities for career advancement, and a commitment to enhancing your skills in a fast-paced environment, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Order to Cash (O2C/OTC) Analyst
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Guidant Global. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Order to Cash (O2C/OTC) Analyst
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Guidant Global.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Guidant Global's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Guidant Global
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Guidant Global.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Guidant Global will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Guidant Global employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
