At a Glance
- Tasks: Provide empathetic support to customers during sensitive moments and handle inbound calls.
- Company: Guidant Global, a compassionate company focused on customer care.
- Benefits: Fixed-term contract with flexible night shifts and supportive work environment.
- Other info: Work 4 days on, 4 days off in a dynamic contact centre.
- Why this job: Make a real difference in people's lives while developing your communication skills.
- Qualifications: Previous customer service experience and strong emotional resilience required.
The predicted salary is between 24000 - 30000 £ per year.
Guidant Global is looking for a compassionate Night Shift Customer Service Advisor to support vulnerable customers during sensitive moments. This role, located in Angel Square, involves handling inbound calls and providing empathetic support alongside administrative tasks within a contact centre.
The ideal candidate should possess previous customer service experience, emotional resilience, and strong communication skills.
The contract is fixed-term until 31st December, with working hours from 8:00 PM to 8:00 AM on a 4 days on / 4 days off shift pattern.
Night Shift Customer Care Specialist — Empathetic Support in Manchester employer: Guidant Global
Guidant Global is an exceptional employer that prioritises the well-being of both its employees and the vulnerable customers they serve. With a supportive work culture that values empathy and resilience, employees benefit from flexible night shift patterns, comprehensive training, and opportunities for personal growth within a dynamic contact centre environment located in the heart of Angel Square. Join us to make a meaningful impact while enjoying a rewarding career in customer care.
