At a Glance
- Tasks: Investigate claims, assess damages, and negotiate with legal representatives.
- Company: Join a supportive team focused on professional growth in the insurance sector.
- Benefits: Hybrid working, training provided, and clear career progression opportunities.
- Other info: Dynamic role with potential to advance to Senior Insurance Officer.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: No prior legal experience needed; just a willingness to learn and grow.
The predicted salary is between 30000 - 40000 £ per year.
1 year Contract, Hybrid working
JOB PURPOSE: Liability investigations including travel to and from site meetings and case management of personal injury claims in accordance with the Ministry of Justice Civil Procedures Rules to deliver effective and efficient financial outcomes. This includes determination of legal liability, assessment of damages and communication/negotiation with third party legal representatives utilising the MOJ claims portal. It is acknowledged that prior experience working in law is not essential for this role; training will be provided on claims handling and the areas of law. Initially, this will focus on Property/Housing claims and Highways claims with the view to expand knowledge further in due course. We are committed to the development of the Insurance Officer and we would seek to ensure that they have the adequate training and experience to progress to a Senior Insurance Officer (Grade E) through the appraisal process and diversity of claims experience.
DESCRIPTION OF DUTIES:
- Determining if the appropriate legal protocol has been met by solicitors or litigants in person and communication of those findings within the timescales set under the Civil Procedure rules.
- To ensure claims are registered with CRIF and Compensation Recovery Unit (CRU) and that CRU is updated upon settlement or closure of the case.
- Undertake timely investigations to determine acceptance or denial of legal liability in accordance with the timeframes determined by the Civil Procedure Rules and any other Ministry of Justice guidelines.
- Gather suitable evidential documents to both support effective and efficient claims handling and to enable compliance with the disclosure requirements of the Civil Procedure Rules and any other Ministry of Justice guidelines.
- Take, prepare and obtain signed witness statements suitable for subsequent disclosure & exchange in accordance with Civil Procedure Rules and any other Ministry of Justice guidelines.
- Communicate and negotiate effectively and efficiently both in writing and verbally with third party solicitors and other legal representatives both for the settlement of damages and legal costs.
- Document preparation and personal advocacy at small claims court, infant settlement hearings and higher Courts in person and/or in conjunction with solicitors and barristers as required.
- Oversee and scrutinise the work of external solicitors and barristers involved in trial preparation.
- To act at all times within formal authority limits to be set and reviewed by the Tri-Borough Insurance Manager or Tri-Borough Principal Claims Officer.
- Keep abreast of relevant regulations, legislation and legal case law.
- To be able to communicate effectively both by telephone and direct contact in order to liaise with officers of the company, members of the public, tenants, outside organisations and company employees so as to give advice and assistance where possible and to negotiate in the settlement of claims.
Insurance Officer in London employer: Guidant Global
Contact Detail:
Guidant Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in the insurance and legal fields on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to claims handling and legal protocols. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your eagerness to learn! Since prior experience isn’t essential, highlight your willingness to undergo training and develop your skills in property and highways claims during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals ready to grow with us in the insurance sector.
We think you need these skills to ace Insurance Officer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Insurance Officer role. Highlight any relevant experience, even if it’s not directly in law. We want to see how your skills can transfer to this position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in the role and how your background makes you a great fit. Don’t forget to mention your enthusiasm for learning about claims handling.
Showcase Your Communication Skills: Since the role involves a lot of communication and negotiation, make sure to demonstrate your written communication skills in your application. Clear, concise language will show us you can handle the demands of the job.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Guidant Global
✨Know Your Stuff
Familiarise yourself with the Ministry of Justice Civil Procedures Rules and the basics of liability investigations. Even if you haven't worked in law before, showing that you've done your homework will impress the interviewers.
✨Practice Your Communication Skills
Since the role involves a lot of communication and negotiation, practice articulating your thoughts clearly. You might want to role-play potential scenarios where you have to negotiate or explain complex information simply.
✨Show Enthusiasm for Learning
Make it clear that you're eager to learn about claims handling and the legal aspects involved. Highlight any relevant experiences where you've quickly picked up new skills or knowledge, as this will demonstrate your adaptability.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the training process for new Insurance Officers or how success is measured in the role. It shows you're genuinely interested in the position and the company.