At a Glance
- Tasks: Support the implementation of a new Learning Management System and manage data migration.
- Company: Dynamic organisation in London with a focus on innovative learning solutions.
- Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
- Other info: Collaborative environment with potential for career advancement.
- Why this job: Be part of a transformative project that enhances learning experiences across the company.
- Qualifications: Experience with Cornerstone OnDemand and strong analytical skills required.
The predicted salary is between 54000 - 66000 £ per year.
- Title : CSOD Administrator
- Working Pattern : Full time (Monday to Friday - 09:00 to 17:00)
- Job Purpose
- We are seeking an experienced
- CSOD (Cornerstone On Demand) Implementation
Administrator/Coordinator to provide hands-on expertise in supporting the implementation and transition of company's new Learning Management System (my Learning Hub) , powered by
Cornerstone On Demand (CSOD) .
This role will play a key part in ensuring the successful implementation, operational readiness, and transition of the system into Business-as-Usual (BAU).
Working closely with project managers, technical teams, product specialists, and Learning & Development colleagues, you will provide specialist CSOD administration, data migration, system testing, troubleshooting, and process improvement support.
Although this is not a project management position, you will take ownership of assigned implementation activities, ensuring high-quality delivery while helping establish sustainable learning processes aligned with the organisation's new Target Operating Model.
Key Responsibilities
- Provide expert, hands-on administration and implementation support for the Cornerstone On Demand (CSOD) Learning Management System.
- Independently manage assigned implementation workstreams while working within agreed governance and project priorities.
- Administer learning content, learning objects, events, sessions, curricula, users, security roles, and permissions.
- Prepare, validate, and manage data load sheets, bulk uploads, and Edge imports to ensure accurate system data.
- Support data migration activities, including data cleansing, validation, reconciliation, and quality assurance.
- Configure and maintain system settings and administrative changes in accordance with governance procedures.
- Execute system testing and User Acceptance Testing (UAT), investigate defects, and support issue resolution.
- Troubleshoot CSOD system issues independently, escalating complex technical problems to vendors or specialist teams where appropriate.
- Produce reports and management information using CSOD reporting functionality to support operational and project requirements.
- Collaborate with Learning & Development, Organisational Development, and operational teams to implement the new Learning Target Operating Model.
- Identify opportunities to streamline learning administration by maximising CSOD functionality and automation.
- Develop and maintain comprehensive system documentation, user guides, process maps, and operational procedures.
- Support knowledge transfer activities and help build CSOD capability across the Digital Learning team.
- Work collaboratively across project, technical, and business teams to support implementation, go-live, hypercare, and transition into BAU.
- Contribute specialist LMS expertise throughout the implementation programme while supporting successful project delivery.
Essential Skills & Experience
Experience
- Significant hands-on experience administering
Cornerstone On Demand (CSOD) within a complex organisational environment.
- Previous involvement in LMS implementation, migration, or large-scale system transformation projects.
- Strong experience within Learning & Development (L&D), Organisational Development (OD), or corporate learning environments.
- Practical experience administering CSOD learning objects, events, sessions, curricula, users, roles, and permissions.
- Experience managing CSOD data load sheets, bulk uploads, and Edge imports.
- Experience supporting system configuration, testing, troubleshooting, and defect resolution.
- Proven ability to translate system functionality into efficient operational processes and sustainable business practices.
Skills & Knowledge
- Excellent understanding of Learning Management Systems and learning administration processes.
- Advanced Microsoft Excel and data management skills, including data manipulation, validation, cleansing, and quality assurance.
- Strong analytical and problem-solving abilities with excellent attention to detail.
- Ability to work independently, manage multiple priorities, and deliver against agreed deadlines.
- Excellent stakeholder management and communication skills, with the ability to collaborate effectively across technical, project, and business teams.
- Ability to produce high-quality system documentation, process guides, and operational procedures.
- Strong organisational skills with the ability to manage competing priorities in a fast-paced implementation environment.
CSOD Administrator in London employer: Guidant Global
Guidant Global is an exceptional employer that fosters a dynamic and inclusive work culture, perfect for those looking to thrive in high-volume recruitment. With a strong emphasis on employee development and collaboration, team members benefit from ongoing training opportunities and the chance to build meaningful relationships with clients across the Midlands area. The hybrid working model not only promotes work-life balance but also allows for flexibility and autonomy in managing your workload.
