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- Tasks: Lead and manage building services operations across 400+ council buildings, ensuring compliance and efficiency.
- Company: Join a forward-thinking council dedicated to sustainability and community service.
- Benefits: Competitive salary, professional development, and opportunities for career advancement.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Degree in Facilities or Building Services, with relevant experience and health & safety knowledge.
- Other info: Dynamic role with a focus on continuous improvement and collaboration.
The predicted salary is between 42000 - 84000 £ per year.
To be responsible for health and safety, financial, and procurement related compliance in relation to all hard services contractual functions which includes Heating, Ventilation, Air Conditioning (HVAC) systems, and building services that includes Mechanical & Electrical (M&E), plumbing and drainage, and building fabric across circa 400+ council buildings and assets used by a range of internal and external customers.
To lead and develop an in-house contract management and maintenance team, driving continuous improvement to match the changing needs of internal customers and ensuring best value for money outcomes in conjunction with other property related teams.
Principal accountabilities- Direct line management and accountability for the performance management of an operational team of professionals, leading the provision of Facility Services, delivery and customer relationship management of all relevant traded services providing a core offer of services.
- To be responsible for specifying, procuring, execution, supervision and monitoring of Building Services contracts across Council sectors e.g. Education, Civic (Public) and Social Care properties ensuring compliance by contractors and relevant Council staff under the Council Policies and associated legislation for audit purposes and the production of relevant reports for senior management.
- Production of monthly performance reports to senior officers detailing statutory compliance and remedial works status, trends, current business risks and mitigation to demonstrate compliance with legislation and to allow business decisions to be made.
- To design and specify Building Services activities and works, prepare specifications, schedules of work and schedules of condition. Obtain, appraise and recommend acceptance of tenders, prepare contract documents, drawings, inspect and supervise activities works.
- To supervise and administer contracts in accordance with the Council's standing orders and financial regulations.
- To be accountable and financially responsible for all related building services management, ensuring that all management including financial processes, are carried out as per Council Policies and associate regulations.
- Implement and monitor appropriate Building Services management contracts, activities and works, effectively prioritising, produce financial plans and implement and monitor such activities and works.
- To manage and monitor compliance related disciplines, ensuring all systems are compliant according to policies and regulations.
- To manage and monitor the ongoing service delivery of Building Services to ensure the needs of the Council and Department are met in the most efficient and cost-efficient manner while securing sustainability.
- Working closely and collaboratively with Health, Safety, Wellbeing and Building Services colleagues and other internal and external key stakeholders securing continuous improvement in Building Services Management.
- Provide technical advice to and liaise with all relevant colleagues and teams to ensure a collaborative approach to finding sustainable and cost effective solutions whilst utilising new technological and equipment opportunities.
- To ensure comprehensive Building Services related records are maintained and stored appropriately to comply with all Health, Safety, Wellbeing, procurement, legal, financial and insurance legislative requirements and to enable pro-active information sharing and facilitate strategic decision making.
- To construct, implement and conduct a regular programme of audits of contract provider service quality, evidencing value for money and relevant Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) in line with council policies and relevant procurement legislation, ensuring the implementation of any improvements required in service delivery, and to negotiate any evidenced KPI and Service Level Agreements (SLAs) financial penalties that might result from the audits.
- To advise about building services activities and works, including estimates and prepare feasibility studies as required, providing all information necessary to enable decisions to be made.
- To be accountable for escalating and resolving any known issues relating to Health, Safety Wellbeing and Building Services contracts in liaison with relevant legal, financial and contract management colleagues through ensuring regular contractor and stakeholder meetings and performance reviews.
- Carry out such other duties as required or delegated by the Head of Facilities and Building Services including deputising as required.
- Knowledge and understanding of sustainability, carbon reduction and circular economy and how these can be applied in Facilities and building management.
- Degree or appropriate technical qualification at a higher level, such as BTECH HNC / HND in a Facilities or Building Services related discipline or equivalent experience.
- Membership to an appropriate professional body such as IWFM; IFMA; MRICS; CABE; CIBSE; MCIOB, ICE or similar or equivalent experience.
- NEBOSH general certificate or equivalent experience.
- Excellent knowledge of all relevant UK Health & Safety legislation.
- Experience of recruitment, management and development of staff.
- Experience of the tendering process and an extensive working knowledge of Health and Safety legislation and its practical implementation within a variety of buildings.
- Experience of the procurement and management of hard services contracts.
- Experience of the specific requirements for buildings and building services maintenance relating to a wide range of premises, both in practical and legislative terms.
- Experience of financial management and accountability of large and complex budgets.
Building Services Operations Manager in London employer: Guidant Global
Contact Detail:
Guidant Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Services Operations Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the building services industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their approach to sustainability and compliance in building services. This will help you tailor your answers and show that you're genuinely interested in what they do.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Focus on articulating your experience in managing teams and contracts, as well as your knowledge of health and safety regulations. The more comfortable you are, the better you'll perform!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Building Services Operations Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in building services and compliance. We want to see how your skills match the job description, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: As a Building Services Operations Manager, you'll be leading a team. Use your application to demonstrate your management experience and how you've driven continuous improvement in past roles. We love seeing examples of successful team leadership!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand your qualifications and fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Guidant Global
✨Know Your Stuff
Make sure you brush up on your knowledge of health and safety legislation, especially as it relates to building services. Be ready to discuss how you've applied this knowledge in past roles, particularly in managing HVAC systems and M&E services.
✨Showcase Your Leadership Skills
As a Building Services Operations Manager, you'll be leading a team. Prepare examples of how you've successfully managed and developed staff in the past. Highlight any specific strategies you've used to drive continuous improvement and ensure best value outcomes.
✨Be Financially Savvy
Since financial management is key for this role, come prepared to discuss your experience with budgeting and procurement processes. Be ready to explain how you've ensured compliance with financial regulations and how you've handled large budgets in previous positions.
✨Demonstrate Collaboration
This role requires working closely with various stakeholders. Think of examples where you've collaborated effectively with internal teams or external contractors. Emphasise your ability to communicate technical advice clearly and work towards sustainable solutions.
