At a Glance
- Tasks: Schedule and manage workflows to optimise engineer productivity and meet client deadlines.
- Company: Join a dynamic team focused on regeneration services and client satisfaction.
- Benefits: Gain valuable experience, develop organisational skills, and work in a supportive environment.
- Other info: Opportunity for growth and training in a collaborative workplace.
- Why this job: Make a real impact by ensuring smooth operations and enhancing client experiences.
- Qualifications: Strong organisational skills and proficiency in MS Office, especially Excel and Word.
The predicted salary is between 30000 - 40000 £ per year.
General Overview: The Production Planner is responsible for the effective scheduling and administration of works within the Regeneration Services team. This role is critical in ensuring that the workflow of engineers is optimised, client deadlines are met, and that all scheduling activities align with the company’s quality standards. The Production Planner plays a key role in managing variations, coordinating follow-up appointments with Tenants, Clients and operatives, and maintaining high administrative accuracy to enhance operational efficiency and client satisfaction.
Key Accountabilities:
- Scheduling and Workflow Management: Efficiently schedule appointments using the relevant planning/response system, ensuring that all tasks are allocated and completed within client timescales.
- Client and KPI Management: Work closely with clients to meet their specific requirements while ensuring that all Key Performance Indicators (KPIs) are achieved consistently.
- Routing and Efficiency: Develop and maintain productive and efficient work routes for engineers, optimising their time and resources to meet project deadlines.
- Variation Processing and Follow-Up: Handle any project variations, ensuring that these are processed promptly and that necessary follow-up appointments are arranged in a timely manner.
- Administrative Support: Administer invoices, conduct customer satisfaction surveys, and maintain accurate records in line with company procedures.
- Stakeholder Coordination: Liaise with client counterparts, Operatives, Supervisors and customers to ensure smooth project operations and communication.
- Quality and Standards Compliance: Adhere to and promote company quality standards, procedures, and processes in all aspects of work.
- Property and Workspace Management: Maintain company property, ensuring that work areas are clean and tidy, and that all health and safety guidelines are followed.
- Training and Support: Assist in the training and onboarding of new starters as required, ensuring they understand their role and responsibilities.
- Any other reasonable management request.
Qualifications or Required Experience:
Essential:
- Excellent organisational skills with the ability to manage multiple tasks and priorities effectively.
- Professional attitude and approach to work, maintaining a high standard of conduct at all times.
- Competence in operating MS Office software, particularly Excel and Word.
- Previous experience in an administrative role, preferably within a similar industry.
Desirable:
- Experience working within partnership arrangements, particularly in the context of responsive repairs contracts.
- Understanding of local government operations and familiarity with Registered Social Landlords (RSLs).
- Knowledge of appointment processes and systems used in construction or regeneration services.
Production Planner in Lisburn employer: Guidant Global
As a Production Planner within our Regeneration Services team, you will thrive in a dynamic work environment that prioritises collaboration and efficiency. We offer a supportive culture that encourages professional growth through training opportunities and a commitment to quality standards, ensuring that your contributions directly impact client satisfaction and operational success. Located in a vibrant community, our company values work-life balance and fosters a sense of belonging among employees, making it an excellent place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Production Planner in Lisburn
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your skills align with their needs, especially in scheduling and workflow management. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your organisational skills and how you handle multiple tasks under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Production Planner in Lisburn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Production Planner role. Highlight your organisational skills and any relevant experience in scheduling or administrative tasks. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific examples of how you've managed workflows or met client deadlines in the past. We love a good story!
Show Off Your Tech Skills:Since you'll be using MS Office, especially Excel and Word, make sure to mention your proficiency in these tools. If you've used any planning or response systems before, let us know! We appreciate tech-savvy candidates.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Can't wait to see what you've got!
How to prepare for a job interview at Guidant Global
✨Know Your Scheduling Systems
Familiarise yourself with the planning and response systems mentioned in the job description. Be ready to discuss how you’ve used similar tools in the past to manage appointments and workflows effectively.
✨Demonstrate Organisational Skills
Prepare examples that showcase your ability to juggle multiple tasks and priorities. Think of specific situations where you successfully managed tight deadlines or complex schedules, as this will highlight your organisational prowess.
✨Client-Centric Mindset
Show that you understand the importance of client satisfaction. Be prepared to discuss how you’ve worked closely with clients in previous roles to meet their needs and achieve KPIs, demonstrating your commitment to quality service.
✨Highlight Administrative Accuracy
Since administrative support is key in this role, come equipped with examples of how you’ve maintained accurate records and handled invoicing or customer feedback in past positions. This will illustrate your attention to detail and reliability.
