At a Glance
- Tasks: Handle inbound calls, resolve complaints, and support customer relationships.
- Company: Join a dynamic team in Lincoln focused on customer service excellence.
- Benefits: Competitive pay, Monday to Friday hours, and a supportive work environment.
- Other info: Short contract with potential for future opportunities.
- Why this job: Make a difference in customer experiences while developing your admin skills.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 12.71 - 12.71 £ per hour.
Contract: Till 25 Sep 2026 (Short contract)
Location: Lincoln, LN1 1DS
Pay rate: 12.71 per hour
Working Hours are 8:30am to 5:00pm (Mon - Fri)
RESPONSIBILITIES
- To answer all inbound calls in a polite and professional manner logging the details accurately.
- To build strong relationships with both external and internal customers.
- To ensure prompt resolution of complaints with a strong focus on customer retention.
- To assist credit control with outstanding debts by way of query resolution.
- Understand the daily driver debrief process and deal with any issues raised maintaining records of actions.
- To fulfil Health and Safety responsibilities by ensuring that all work undertaken is in accordance with the company’s Health and Safety policies.
Administrator (Administration and Customer Service) in Lincolnshire employer: Guidant Global
Guidant Global is an exceptional employer that fosters a dynamic and inclusive work culture, perfect for those looking to thrive in high-volume recruitment. With a strong emphasis on employee development and collaboration, team members benefit from ongoing training opportunities and the chance to build meaningful relationships with clients across the Midlands area. The hybrid working model not only promotes work-life balance but also allows for flexibility and autonomy in managing your workload.
We think you need these skills to ace Administrator (Administration and Customer Service) in Lincolnshire
Attention to Detail
Problem-Solving Skills
Communication Skills
Time Management
Customer Service
Adaptability
Collaboration
