At a Glance
- Tasks: Provide expert HR advice and support to clients across various employee relations matters.
- Company: Dynamic HR consultancy focused on client satisfaction and growth.
- Benefits: Flexible working hours, competitive pay, and opportunities for professional development.
- Other info: Opportunity for both full-time and part-time roles with travel across beautiful Cumbria.
- Why this job: Make a real difference in people's work lives while building strong client relationships.
- Qualifications: Experience in HR or related fields, strong communication skills, and a full UK driving licence.
The predicted salary is between 42728 - 52223 £ per year.
Title : People Advisor / HR Advisor (Educational Background) Contract : 3 months Location : Cumbria, UK (Travels required across Cumbria with minimum 50% in-person requirement) Working Pattern : Full-time and Part-time (Both are available - Flexible) *** A full UK driving licence and access to own transport are essential. *** Overall Purpose of the Role The HR Advisor will provide a comprehensive, professional and customer-focused HR service to a portfolio of clients, delivering high-quality advice and guidance across a broad range of employee relations and HR matters.
The postholder will provide timely remote support via telephone and email, manage HR casework, maintain accurate records and ensure all advice is compliant with current employment legislation, statutory regulations, organisational policies and client contracts.
The role will involve developing strong client relationships, providing onsite HR support where required, contributing to HR projects and identifying opportunities to support client retention and business growth.
Key Responsibilities Provide professional and timely HR advice and guidance to clients across a broad range of employee relations matters.
Provide remote HR support via telephone and email, ensuring enquiries and casework are accurately recorded on the CRM system.
Manage a varied caseload, including complex and high-risk employee relations matters.
Provide advice and support on disciplinary, grievance, capability, redundancy and absence cases.
Attend client meetings, investigations, hearings and appeals to provide professional HR advice and support.
Visit clients across Cumbria for engagement, relationship-building and onsite HR support.
Develop and maintain strong relationships with an allocated portfolio of clients, understanding their business needs and providing solutions that support their objectives.
Ensure a customer-centric approach is maintained to support high levels of client satisfaction and retention.
Identify potential opportunities to develop and grow existing client relationships and support the delivery of new business opportunities.
Provide advice on employment legislation, HR policies, employee relations and equality and diversity matters.
Work collaboratively with trade unions and other relevant stakeholders to resolve HR issues effectively.
Contribute to the development and review of HR policies and procedures to support organisational objectives.
Deliver HR-related training and guidance to clients and managers where required.
Contribute to the planning and delivery of HR projects and other business initiatives.
Apply the organisation's business assurance framework to ensure quality, accuracy and consistency in service delivery.
Undertake quality assurance checks and contribute to the continuous improvement of HR services.
Maintain accurate and up-to-date records across relevant computerised and manual systems.
Contribute to business planning and the achievement of organisational objectives and performance targets.
Work collaboratively with colleagues and wider teams, providing support where required.
Comply with all organisational policies and procedures, including health and safety, equal opportunities, customer care, security and professional standards.
Undertake other appropriate duties as required in line with the scope, level and responsibilities of the role.
Qualifications
HR/People Advisor employer: Guidant Global
Guidant Global is an exceptional employer that fosters a dynamic and inclusive work culture, perfect for those looking to thrive in high-volume recruitment. With a strong emphasis on employee development and collaboration, team members benefit from ongoing training opportunities and the chance to build meaningful relationships with clients across the Midlands area. The hybrid working model not only promotes work-life balance but also allows for flexibility and autonomy in managing your workload.
