Events Customer Experience Operations Specialist

Events Customer Experience Operations Specialist

Full-Time On-site
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Guidant Global is seeking a Customer Service Operations Specialist in London on a 3-month fixed-term contract. You will oversee customer interactions across channels, support event operations, and work with stakeholders to continually improve the attendee journey before, during, and after events.

You will handle inquiries, cancellations, and escalations, ensuring high-quality service while coordinating with internal teams.

Events Customer Experience Operations Specialist employer: Guidant Global

As an Electronics Design Engineer at our client's esteemed headquarters in Stevenage, you will be part of a legacy that has supported the UK Ministry of Defence for over 70 years. The company fosters a collaborative work culture that encourages innovation and professional growth, offering access to state-of-the-art facilities, including an onsite gym and coffee shop, alongside excellent transport links. With opportunities to mentor others and tackle technically challenging projects, this role promises a rewarding career path in a high-integrity environment.

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Contact Details:

Guidant Global Recruitment Team