At a Glance
- Tasks: Provide top-notch customer service and support for ad-hoc requests.
- Company: Join Veolia, a leader in sustainable solutions.
- Benefits: Gain valuable experience in a dynamic environment with potential for growth.
- Other info: Opportunity to enhance organisational skills and problem-solving abilities.
- Why this job: Be the key link between customers and operations, making a real difference.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Ellesmere Port
Duration: 5 Months
Hours: 40.00 Hours/Week
Purpose: To always provide excellent customer service, act as the main point of contact for ad-hoc requests and customer service interaction/reaction. To provide high-quality customer-oriented advice and information to a key Veolia customer either face to face or virtually, be it internal or external. To be sensitive to customer demands and the changing requirements of the service and assist frontline teams in reducing failure demand and waste, while also working to adapt or remove unhelpful administrative processes. To utilise both client and Veolia electronic systems to deliver our services. To be the interface between the operatives and the business in regards to required delivery.
Required Experience:
- Proficiency in using Microsoft Office and Google document systems
- Strong communication skills
- Ability to build and maintain effective relationships with internal and external customers
- Ability to plan and coordinate effectively and have a strong awareness of deadlines
Essential:
- Good organisational skills with the ability to prioritise
- Excellent knowledge of MS Office, in particular Excel
- Excellent attention to detail
- Problem solving and initiative
- Experience in working to deadlines
Desirable:
- Ability to identify trends and efficiencies/best practice/optimisation opportunities
- Industry administration experience
Locations
Contract Controller in Cheshire, Warrington employer: Guidant Global
At Veolia, we pride ourselves on being an excellent employer, offering a dynamic work culture that prioritises customer service and employee development. Located in Ellesmere Port, our team enjoys a supportive environment where innovative ideas are encouraged, and opportunities for growth are abundant. With a focus on reducing waste and enhancing efficiency, employees can take pride in contributing to meaningful projects that make a real difference in the community.
