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- Tasks: Help stranded drivers get back on the road safely and efficiently.
- Company: Join the UK's largest motoring organisation, known for its supportive culture.
- Benefits: Earn up to £18.55 per hour, with training and bonuses available.
- Other info: Enjoy flexible shifts and excellent career development opportunities.
- Why this job: Be a superhero for drivers in need, making a real difference every day.
- Qualifications: Must have a full HGV2 licence; HGV1 is a bonus.
The predicted salary is between 37000 - 39000 £ per year.
Location: Basingstoke (RG24 8NE)
Rates: £18.55 per hour (HGV1), £16.88 per hour (HGV2)
Shift: Mixed Shift
Contract: End of Sep 2026
About the role
As the Roadside Recovery Driver, you’ll go the extra mile for our customers. Anything can happen while driving, but we are the AA! We get everyone back on the road safely and get their day moving again. You’ll be the friendly face of the UK’s largest motoring organisation. To our customers, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.
Responsibilities
- A communicator: You're great with your customers, you’re the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You’re someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues.
Requirements
- Must live within 25 miles and within 1 hour travel from the depot (postcode in advert).
- A full driving category C driving licence (HGV2).
- CE (HGV1) licence desirable but not essential.
- A Driver CPC qualification and a digital drivers/tachograph card.
- Comfortable adapting to new technology – training provided.
- Willing to work shifts that include evenings, nights, weekends, and bank holidays.
Benefits & Development
- Two weeks of training will be provided (first week online, second week in Oldbury with expenses covered and car provided).
- A bonus of up to £1,000 available until the end of the contract.
- Access to fully supported development programmes to progress your career.
The AA values diversity and is committed to an inclusive workplace.
Roadside Recovery Driver in Basingstoke employer: Guidant Global
Contact Detail:
Guidant Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Recovery Driver in Basingstoke
✨Tip Number 1
Get to know the company! Research the AA and understand their values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Roadside Recovery Driver, you'll need to be calm and reassuring with customers. Role-play common scenarios with friends or family to build your confidence.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've successfully tackled challenges. Be ready to share these stories during your interview to demonstrate your expertise.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the AA family. Don’t miss out on this opportunity!
We think you need these skills to ace Roadside Recovery Driver in Basingstoke
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about being a Roadside Recovery Driver with us.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your experience with customer service and problem-solving, as these are key for this role. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to get your message across – we’re all about efficiency!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Guidant Global
✨Know Your Stuff
Make sure you brush up on your technical skills related to vehicle recovery. Familiarise yourself with common roadside issues and how to resolve them. This will not only show your expertise but also demonstrate your problem-solving abilities during the interview.
✨Show Off Your People Skills
As a Roadside Recovery Driver, you'll be the friendly face for customers in distress. Practice how you would reassure a customer in a tough situation. Think of examples where you've successfully communicated or calmed someone down, as this will highlight your ability to connect with people.
✨Be Ready for Anything
The job requires adaptability, so prepare for situational questions. Think about times when you've had to think on your feet or adapt to unexpected changes. This will showcase your self-starter attitude and readiness to tackle any challenge that comes your way.
✨Understand the Company Culture
Research the AA's values and commitment to diversity and inclusion. Be ready to discuss how your personal values align with theirs. This shows that you're not just looking for a job, but that you genuinely want to be part of their team and contribute positively to their culture.