At a Glance
- Tasks: Provide top-notch customer service and support for ad-hoc requests.
- Company: Join a leading environmental services company focused on sustainability.
- Benefits: Gain valuable experience in a dynamic role with potential for growth.
- Other info: Opportunity to work in a fast-paced environment with a supportive team.
- Why this job: Make a real difference by improving customer interactions and processes.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
The predicted salary is between 30000 - 40000 £ per year.
Read the overview of this opportunity to understand what skills, including relevant soft skills and software package proficiencies, are required.
Location: Ellesmere Port
Duration: 5 Months
Hours: 40.00 Hours/Week
Purpose: To always provide excellent customer service, act as the main point of contact for ad-hoc requests and customer service interaction/reaction. To provide high-quality customer-oriented advice and information to a key Veolia customer either face to face or virtually, be it internal or external. To be sensitive to customer demands and the changing requirements of the service and assist frontline teams in reducing failure demand and waste, while also working to adapt or remove unhelpful administrative processes. To utilise both client & Veolia electronic systems to deliver our services. To be the interface between the operatives and the business in regards to required delivery.
Required Experience:
- Proficiency in using Microsoft Office & Google document systems
- Strong communication skills
- Ability to build and maintain effective relationships with internal and external customers
- Ability to plan and coordinate effectively and have a strong awareness of deadlines
Essential:
- Good organisational skills with the ability to prioritise
- Excellent knowledge of MS Office, in particular Excel
- Excellent attention to detail
- Problem solving and initiative
- Experience in working to deadlines
Desirable:
- Ability to identify trends and efficiencies/best practice/optimisation opportunities
- Industry administration experience
Assets Controller employer: Guidant Global
At Veolia, we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises customer service and employee development. Located in Ellesmere Port, our team enjoys a supportive environment where collaboration and innovation thrive, alongside opportunities for professional growth and the chance to make a meaningful impact in the community. Join us to be part of a forward-thinking organisation that values your contributions and fosters a sense of belonging.
