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- Tasks: Be the go-to person for client queries and ensure top-notch service delivery.
- Company: Join Guidant Global, a dynamic employment business with a focus on quality.
- Benefits: Enjoy a full-time role with potential for permanence and occasional travel perks.
- Why this job: Gain hands-on experience in a customer-facing role while enhancing your communication skills.
- Qualifications: Must be detail-oriented, proficient in MS Office, and have excellent communication skills.
- Other info: This is a temporary position for about 3 months, based in Ipswich.
Acting as the first point of contact for client queries regarding services delivered under Marine Market Services contracts or under London Market Lineslips * Preparation, collation and quality assurance of deliverables for clients * Reviewing data collected from brokers and working closely with them to address any quality issues * Organising meetings with attendees from company and client organisations * Fielding ad hoc queries and requests from Clients and from the Marine Business Unit The requisite skills and experience to fulfil these duties are as follows: * Comfortable in customer-facing situations * A focus on delivery * Attention to detail and a focus on quality * Good MS Office skills (Word & Excel) essential, knowledge of Access would be beneficial * Excellent Communication skills The role will require someone to be based in the Ipswich office on a full-time basis, with occasional travel to our London office. This is a temporary role for approx. 3 months, with an opportunity to become permanent. 35 hours per week Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy
Administrator employer: Guidant Global
Contact Detail:
Guidant Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Make sure to familiarize yourself with Marine Market Services and the specific contracts they handle. Understanding the nuances of these services will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging in mock conversations or role-playing scenarios. Since this position is customer-facing, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Brush up on your MS Office skills, especially in Word and Excel. Consider taking a quick online course or tutorial to enhance your proficiency, as this will be crucial for preparing and collating deliverables.
✨Tip Number 4
Network with professionals in the Marine Business Unit or related fields. Attend industry events or connect with people on LinkedIn to gain insights into the role and potentially get referrals that could boost your application.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Administrator position. Highlight key responsibilities and required skills, such as customer-facing experience and attention to detail, to tailor your application accordingly.
Tailor Your CV: Customize your CV to emphasize relevant experience and skills that align with the job requirements. Focus on your customer service experience, proficiency in MS Office, and any previous roles that involved quality assurance or data management.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a great fit for the role. Mention specific examples of how you've successfully handled client queries or ensured quality in deliverables in past positions.
Proofread Your Application: Before submitting your application, carefully proofread all documents to eliminate any errors. Attention to detail is crucial for this role, so ensure your application reflects that quality.
How to prepare for a job interview at Guidant Global
✨Show Your Customer Service Skills
Since the role involves being the first point of contact for client queries, it's crucial to demonstrate your comfort in customer-facing situations. Share examples from your past experiences where you successfully handled client interactions.
✨Emphasize Attention to Detail
Highlight your ability to focus on quality and detail. Prepare to discuss specific instances where your attention to detail made a significant difference in your work or in delivering services.
✨Demonstrate Proficiency in MS Office
Make sure to showcase your skills in MS Word and Excel during the interview. You might be asked to perform tasks or answer questions related to these tools, so be ready to discuss how you've used them effectively in previous roles.
✨Prepare for Communication Scenarios
Given the importance of excellent communication skills in this role, prepare for potential scenarios where you may need to explain complex information clearly. Practice articulating your thoughts and consider how you would handle various client queries.
