Technical Onboarding & Success Consultant
Technical Onboarding & Success Consultant

Technical Onboarding & Success Consultant

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead customer onboarding, customise account settings, and conduct training sessions.
  • Company: Leading hospitality technology firm in the UK with a focus on client success.
  • Benefits: Opportunities for growth, dynamic team environment, and strong support for professional development.
  • Why this job: Make a real impact by helping clients succeed with innovative technology solutions.
  • Qualifications: Strong technical and communication skills, plus project management experience.
  • Other info: Join a passionate team dedicated to enhancing client relationships.

The predicted salary is between 36000 - 60000 £ per year.

A leading hospitality technology firm in the UK is seeking a Professional Services Consultant to lead customer onboarding and relationship management. The ideal candidate possesses strong technical and communication skills, and has a passion for client success.

You will:

  • customize account settings,
  • conduct training sessions,
  • resolve technical issues for clients.

Experience in project management is essential. This role offers opportunities for growth in a dynamic team environment.

Technical Onboarding & Success Consultant employer: Guesty

As a leading hospitality technology firm in the UK, we pride ourselves on fostering a collaborative and innovative work culture that prioritises employee growth and client success. Our team enjoys comprehensive training programmes, flexible working arrangements, and the chance to make a meaningful impact in a rapidly evolving industry, all while being part of a supportive community that values every contribution.
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Contact Detail:

Guesty Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Onboarding & Success Consultant

✨Tip Number 1

Network like a pro! Reach out to people in the hospitality tech space on LinkedIn or at industry events. We can’t stress enough how personal connections can lead to job opportunities.

✨Tip Number 2

Show off your skills! Prepare a portfolio or case studies that highlight your technical onboarding and project management experience. We want to see how you’ve made clients successful in the past!

✨Tip Number 3

Practice makes perfect! Get ready for interviews by rehearsing common questions related to client success and technical problem-solving. We’re here to help you feel confident and prepared.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can contribute to our dynamic team!

We think you need these skills to ace Technical Onboarding & Success Consultant

Technical Skills
Communication Skills
Client Relationship Management
Account Customisation
Training Facilitation
Technical Issue Resolution
Project Management
Adaptability
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your technical skills and experience in project management. We want to see how you've successfully onboarded clients or resolved technical issues in the past!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for client success and how you can contribute to our dynamic team. We love hearing about your unique experiences!

Showcase Your Communication Skills: Since this role involves a lot of interaction with clients, make sure to demonstrate your strong communication skills in your application. We’re looking for someone who can explain complex concepts clearly!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Guesty

✨Know Your Tech Inside Out

Make sure you brush up on the technical aspects of the role. Familiarise yourself with common hospitality technology tools and platforms. Being able to discuss how you've used similar technologies in past roles will show your expertise and confidence.

✨Showcase Your Communication Skills

Since this role involves a lot of client interaction, practice articulating your thoughts clearly and concisely. Prepare examples of how you've successfully communicated complex information to clients or team members in the past.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills. Think of specific instances where you've resolved technical issues or managed projects effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

✨Demonstrate Your Passion for Client Success

Be ready to discuss what client success means to you and how you've contributed to it in previous roles. Share stories that highlight your commitment to ensuring clients achieve their goals and how you’ve gone the extra mile to support them.

Technical Onboarding & Success Consultant
Guesty

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