At a Glance
- Tasks: Be the go-to tech guru for our customers, solving challenges and boosting product adoption.
- Company: Join Guesty, a leader in transforming the hospitality industry.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on innovation and customer success.
- Why this job: Make a real difference in the hospitality sector while working with cutting-edge SaaS solutions.
- Qualifications: 4+ years in SaaS, fluent in English, Spanish, and Italian.
The predicted salary is between 60000 - 84000 £ per year.
Guesty is looking for a passionate Technical Program Manager to be a key technical partner for our customers in the Greater London area. In this role, you will leverage your understanding of the Guesty Product to address complex technical challenges and drive product adoption.
The ideal candidate will have at least 4 years of technical experience in the SaaS industry and be proficient in English, Spanish, and Italian. Join us to help transform the hospitality industry!
SaaS Technical Program Manager — Adoption & Customer Voice employer: Guesty
At Guesty, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our team members in the Greater London area benefit from comprehensive growth opportunities, competitive benefits, and the chance to make a meaningful impact in the hospitality industry. Join us to be part of a forward-thinking company that values your expertise and encourages professional development.
StudySmarter Expert Advice🤫
We think this is how you could land SaaS Technical Program Manager — Adoption & Customer Voice
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Guesty. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Guesty
Don't be shy about reaching out to Guesty directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace SaaS Technical Program Manager — Adoption & Customer Voice
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Guesty and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Guesty
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
