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- Tasks: Be the go-to tech guru for clients, helping them tackle complex challenges.
- Company: A leading hospitality tech company in vibrant Greater London.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team where your problem-solving skills will shine.
- Why this job: Make a real difference by driving product adoption and shaping customer experiences.
- Qualifications: 4+ years in SaaS, strong API knowledge, and multi-language proficiency.
The predicted salary is between 60000 - 80000 £ per year.
A hospitality technology company in Greater London is seeking a Technical Program Manager to be a key technical partner to clients, ensuring they navigate complex technical challenges. This role involves driving product adoption, advocating for customer needs in product development, and providing advanced guidance.
Candidates should have at least 4 years of experience in the SaaS industry with strong API knowledge and proficiency in multiple languages. A proactive approach to problem-solving and collaboration is essential for success in this impactful role.
Technical Program Manager - SaaS & Customer Enablement in London employer: Guesty
Contact Detail:
Guesty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Program Manager - SaaS & Customer Enablement in London
✨Tip Number 1
Network like a pro! Reach out to folks in the SaaS industry, especially those who work in hospitality tech. A friendly chat can open doors and give you insights that might just land you that Technical Program Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your API knowledge and how you've tackled complex technical challenges in the past. We want to see your problem-solving prowess in action!
✨Tip Number 3
Be proactive! If you spot a company that excites you, don’t wait for them to post a job. Reach out directly through our website and express your interest. Sometimes, the best opportunities come from taking the initiative!
✨Tip Number 4
Prepare for interviews by practising common questions related to customer enablement and product adoption. We recommend role-playing with a friend or using mock interviews to boost your confidence and refine your answers.
We think you need these skills to ace Technical Program Manager - SaaS & Customer Enablement in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the SaaS industry and showcases your technical skills, especially around APIs. We want to see how your background aligns with the role of a Technical Program Manager.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about hospitality technology and how you can help clients navigate their technical challenges. Be sure to mention your proactive problem-solving approach!
Showcase Your Collaboration Skills: In your application, emphasise any past experiences where you've worked closely with clients or cross-functional teams. We value collaboration, so let us know how you've successfully partnered with others to drive product adoption.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Guesty
✨Know Your SaaS Inside Out
Make sure you brush up on your knowledge of the SaaS industry, especially the specific technologies and trends relevant to the hospitality sector. Be prepared to discuss how you've successfully navigated technical challenges in previous roles.
✨Showcase Your API Expertise
Since strong API knowledge is crucial for this role, be ready to talk about your experience with APIs. Prepare examples of how you've integrated or developed APIs in past projects, and how that has benefited your clients.
✨Demonstrate Problem-Solving Skills
Think of specific instances where you've proactively solved complex problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical thinking and collaboration skills.
✨Understand Customer Needs
As a Technical Program Manager, advocating for customer needs is key. Prepare to discuss how you've gathered customer feedback in the past and how you've used that information to influence product development or drive adoption.