At a Glance
- Tasks: Lead customer onboarding, manage relationships, and resolve technical issues.
- Company: Leading hospitality technology firm in the UK with a focus on client success.
- Benefits: Opportunities for growth, dynamic team environment, and professional development.
- Why this job: Make a real impact by helping clients succeed with innovative technology solutions.
- Qualifications: Strong technical and communication skills, project management experience required.
- Other info: Join a passionate team dedicated to enhancing client experiences.
The predicted salary is between 36000 - 60000 Β£ per year.
A leading hospitality technology firm in the UK is seeking a Professional Services Consultant to lead customer onboarding and relationship management. The ideal candidate possesses strong technical and communication skills, and has a passion for client success.
You will customize account settings, conduct training sessions, and resolve technical issues for clients. Experience in project management is essential. This role offers opportunities for growth in a dynamic team environment.
Technical Onboarding & Success Consultant in London employer: Guesty
Contact Detail:
Guesty Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Technical Onboarding & Success Consultant in London
β¨Tip Number 1
Network like a pro! Reach out to people in the hospitality tech space on LinkedIn or at industry events. We canβt stress enough how personal connections can lead to job opportunities.
β¨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your technical onboarding and project management experience. This will help us see how you can add value to our team.
β¨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your communication skills. We want to see your passion for client success shine through!
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Technical Onboarding & Success Consultant in London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your technical skills and experience in project management. We want to see how you've successfully onboarded clients or resolved technical issues in the past!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for client success and how you can contribute to our dynamic team. We love hearing about your unique experiences!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure to demonstrate your strong communication skills in your application. Weβre looking for someone who can explain complex concepts clearly and effectively.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from our team!
How to prepare for a job interview at Guesty
β¨Know Your Tech Inside Out
Make sure youβre well-versed in the technical aspects of the role. Brush up on the tools and technologies the company uses, and be ready to discuss how you've successfully resolved technical issues in the past.
β¨Showcase Your Communication Skills
Since this role involves a lot of client interaction, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated complex information to clients or team members in previous roles.
β¨Demonstrate Project Management Experience
Be ready to talk about your project management experience. Highlight specific projects where you led onboarding processes or managed client relationships, focusing on the outcomes and what you learned.
β¨Prepare for Scenario-Based Questions
Expect questions that put you in real-life situations. Think about how you would handle a difficult client or a technical issue during a training session. Practising these scenarios can help you respond confidently.