At a Glance
- Tasks: Lead customer onboarding and optimise client satisfaction in the hospitality tech sector.
- Company: Global hospitality technology firm with a dynamic team culture.
- Benefits: Competitive salary, career growth opportunities, and a vibrant work environment.
- Why this job: Join a fast-paced industry and make a real impact on customer success.
- Qualifications: Fluent Italian, over 3 years of experience, and strong communication skills.
The predicted salary is between 28800 - 42000 £ per year.
A global hospitality technology firm is seeking a Professional Services Consultant who speaks fluent Italian to lead customer onboarding processes and optimize client satisfaction. This role involves building strong customer relationships, conducting product training, and resolving technical issues.
Candidates should have over 3 years of experience in a similar role, excellent communication skills, and a strong technical background. Join our dynamic team to grow your career in the fast-paced hospitality tech industry.
Italian-Speaking SaaS Onboarding Consultant employer: Guesty
At Guesty, we pride ourselves on being an exceptional employer that fosters a dynamic work culture in the heart of Greater London. Our commitment to employee growth is evident through continuous training and development opportunities, while our focus on collaboration ensures that every team member can contribute meaningfully to our mission in the hospitality technology sector. With the flexibility of remote work and a strong emphasis on innovation, we offer a unique environment where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Italian-Speaking SaaS Onboarding Consultant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Guesty. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Guesty
Don't be shy about reaching out to Guesty directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Italian-Speaking SaaS Onboarding Consultant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Guesty and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Guesty
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
