Senior Product Manager in City of London, London

Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from guest experience to business growth. With a powerful suite of features and integrations with 150 industry partners — including Airbnb, Vrbo, Booking.com, Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations. We’re proud to have over 900 team members across 16 countries worldwide, all working together to build the future of hospitality technology. If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you.

We’re looking for an excellent, experienced, and detail-oriented Product Manager to join our Cross Group Product Team—someone who’s collaborative, creative, and ready to lead one of the most impactful domains in our B2B2C SaaS platform. At Guesty, we believe that exceptional user experience is at the heart of great product design. As a Senior Product Manager in the Cross Group, you’ll bridge strategy and empathy - crafting experiences that simplify complexity, empower users, and drive measurable impact for both our customers and their guests.

Responsibilities:

• Define and execute product strategy: Develop the product vision, strategy, and roadmap to achieve ambitious business goals, ensuring a clear focus on usability, user delight, and end-to-end experience consistency.
• Drive iterative development: Lead the team in building, testing, and refining the product through continuous discovery, usability testing, and close collaboration with design to ensure a frictionless, intuitive user experience.
• Champion user experience: Partner with UX and design teams to define interaction patterns, maintain a cohesive product identity, and advocate for user needs in every phase of product development.
• Engage with management: Collaborate closely with executive management to align product strategy with company objectives and provide regular strategic updates.
• Data-driven decision making: Establish KPIs, analyze data, and use insights to drive decision-making and ensure alignment with key results.
• Cross-functional leadership: Work closely with business leadership, executive stakeholders, engineering, design, marketing, operations, and other product teams to deliver value constantly and iteratively.
• Cultivate a culture of customer focus, experimentation, and continuous learning.
• Stay updated on market trends, user behaviors, and competitor activities to maintain product relevance and innovation.

Requirements:

• 7 years of Product Management experience, with a strong track record of setting ambitious product strategies and roadmaps.
• Deep experience with UI-heavy, self-serve SaaS products on desktop and web, with a proven ability to translate complex workflows into elegant, intuitive, and engaging user experiences.
• A strong sense for design quality and usability principles is essential.
• Ruthless prioritisation.
• Data expertise and strategic thinking: Strong analytical skills with the ability to define, track success metrics, and use data to make informed decisions.
• Able to interpret data and connect it to high-level business goals.
• Strong ability to navigate between high-level strategy and hands-on execution.
• Demonstrated experience in working effectively with executive management for alignment and communicating complex ideas clearly.
• Team player who can also take independent initiative, comfortable with ambiguity and change in a fast-paced, iterative environment.
• Strong experience working with R&D and cross-functional teams to deliver high-quality products.
• Excellent verbal and written communication skills in English (mandatory).

Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.