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- Tasks: Provide technical support and troubleshoot premium access control systems for luxury hotels.
- Company: Join Guestkey Limited, a leading tech company in luxury access solutions.
- Benefits: Competitive salary, opportunities for international travel, and a dynamic work environment.
- Why this job: Be part of a global expansion and make a real impact in the tech industry.
- Qualifications: Field service experience and strong problem-solving skills are essential.
- Other info: Enjoy a role with excellent career growth and a focus on customer satisfaction.
The predicted salary is between 28800 - 48000 £ per year.
Guestkey Limited is a British technology and design company specializing in premium access control systems tailored for luxury hotels globally. The company is renowned for implementing the latest cloud technology, advanced electronics, custom designs, professional project management, and exceptional aftercare services. Guestkey continues its global expansion while remaining committed to its mission: "Solutions without compromise." Guestkey provides a holistic and fully customizable ecosystem, enabling seamless integration from system design to installation and maintenance for its clients.
This is a full‐time role for a Field Services Engineer at Guestkey Limited offering a highly competitive base salary working in central London with opportunities for international travel. As a Field Services Engineer, you will provide technical support and troubleshooting services for the installation and maintenance of premium access control systems.
Key Responsibilities- Execute preventive maintenance measures.
- Address technical challenges.
- Provide excellent customer service.
- Support the delivery of high‐quality solutions tailored to client needs.
- Field Service experience, including installation, commissioning, and maintenance of technical systems.
- Strong troubleshooting and problem‐solving skills to diagnose and resolve technical issues.
- Ability to communicate clearly and professionally to a high standard.
- A professional and neat personal appearance.
- Confidence in interacting with clients and stakeholders.
- Excellent attention to detail to ensure high standards are maintained.
- Experience in providing efficient and professional technical support to clients.
- Knowledge of preventive maintenance practices for ensuring optimal system performance.
- Excellent customer service and communication skills to interact with clients effectively.
- Ability to work independently and in a remote setting, with strong organizational and time management skills.
- Experience in access control systems, electronics, or related technologies is required.
- A technical degree or equivalent experience in electrical engineering, electronics, or a related field is preferred.
Seniority level: Entry level
Employment type: Full‐time
Job function: Information Technology
Field Services Engineer in London employer: Guestkey Limited
Contact Detail:
Guestkey Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Guestkey. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Show off your skills! If you get the chance, demonstrate your troubleshooting abilities or share past experiences related to access control systems during interviews. Let them see what you can bring to the table!
✨Tip Number 3
Be prepared for technical questions! Brush up on your knowledge of preventive maintenance practices and be ready to discuss how you've tackled technical challenges in the past. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Guestkey team. Let's make it happen!
We think you need these skills to ace Field Services Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with field service roles and technical systems. We want to see how your skills align with the job description, so don’t be shy about showcasing your troubleshooting prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with premium access control systems and how you can contribute to our mission of 'Solutions without compromise.'
Show Off Your Customer Service Skills: Since this role involves interacting with clients, make sure to mention any previous customer service experience. We love candidates who can communicate clearly and professionally, so share examples of how you've excelled in this area.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at Guestkey Limited!
How to prepare for a job interview at Guestkey Limited
✨Know Your Tech
Brush up on your knowledge of access control systems and related technologies. Be ready to discuss your experience with installation, commissioning, and maintenance, as well as any troubleshooting you've done in the past.
✨Showcase Your Customer Service Skills
Since this role involves interacting with clients, prepare examples of how you've provided excellent customer service in previous positions. Highlight situations where you resolved issues or exceeded client expectations.
✨Dress to Impress
Make sure to present yourself professionally. A neat appearance can make a great first impression, especially in a client-facing role like this one. Think smart-casual, but always err on the side of being slightly overdressed.
✨Prepare for Problem-Solving Questions
Expect to be asked about specific technical challenges you've faced and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving skills effectively.
