Head Housekeeper - Margate
No.42 Margate is a small but stylish, family-run boutique hotel, and we're looking for a Head Housekeeper to lead our housekeeping operation.
You'll be equal parts leader, organiser, perfectionist and behind-the-scenes legend – making sure every room, corridor and guest space is looking its absolute best.
What You’ll Be Doing
- Lead, motivate and inspire the housekeeping team to deliver consistently high standards.
- Take overall responsibility for the cleanliness and presentation of the hotel and guest bedrooms.
- Carry out regular room and public area checks, with an eagle eye for the details that make all the difference.
- Plan rotas, allocate workloads and ensure we have the right people in the right place at the right time.
- Manage linen, cleaning products and housekeeping stock, keeping everything organised and cost-effective.
- Train, coach and develop team members, making sure everyone understands our standards and takes pride in what they do.
- Work closely with Front Office, Maintenance and other departments to make sure guest requests and room issues are dealt with quickly.
- Monitor housekeeping standards and guest feedback, continually looking for ways to make things even better.
- Be hands‑on when needed – because sometimes the best leaders are the ones who aren't afraid to pick up a cloth and get stuck in.
- Help create a housekeeping environment that is friendly, supportive, well organised and just a little bit obsessed with getting the details right.
What We’re Looking For
- Previous experience in housekeeping, ideally at Head Housekeeper or senior supervisory level.
- A natural leader who knows how to motivate a team and bring out the best in people.
- Exceptionally high standards and a genuine eye for detail.
- Excellent organisation skills – because bedrooms, linen, rotas and last‑minute check‑ins wait for nobody.
- Someone who leads by example and isn't afraid to roll up their sleeves.
- A calm, practical approach when things don't quite go to plan.
- Someone who takes pride in creating beautiful spaces and memorable guest experiences.
- Reliability, discretion and a natural flair for hospitality.
- A good sense of humour and an appreciation for Margate’s creative, coastal spirit.
If your aspiration is to work for a company that understands you and trusts your instincts when it comes to hospitality, and you've been looking for this kind of role for a while...
Guess what? We've been looking for you too!
What's in it for you
- Work in a stylish, intimate hotel that feels more like a home than a group of hotels.
- Be part of a small, close‑knit team where your ideas matter.
- Competitive pay, and plenty of guest‑powered stories.
- An extra holiday day for your birthday.
- All breaks are paid.
- Our team have their own team room – with their own pantry full of food, to use whenever they like. Grab a snack! Plus, get a free meal on shift.
- You can stay/dine with your family and friends in any of our hotels/restaurants/spas at a great discount.
- The satisfaction of turning a seaside break into a cherished memory.
Ready to lead with polish and pride?
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