At a Glance
- Tasks: Prepare job cards, raise invoices, and assist in managing workshop operations.
- Company: Join the UK's largest Iveco Dealer Group with a family-owned ethos.
- Benefits: Enjoy increased holiday entitlement, recruitment incentives, and a cycle to work scheme.
- Other info: Flexible working hours and great career progression opportunities await you.
- Why this job: Be part of a team delivering top-notch automotive services and customer satisfaction.
- Qualifications: IT literacy is essential; experience with R2C is a plus.
The predicted salary is between 25000 - 30000 € per year.
The Guest Motor Group is proud to be the UK’s largest Iveco Dealer Group & Fiat Professional Dealer and have been a family owned and run business for over a century. The Group now operates out of 13 depots spanning across the East Midlands, West Midlands, North Wales, Cambridgeshire, Leicestershire, Derbyshire, Nottinghamshire, Staffordshire and South Yorkshire. We provide all automotive services, from the initial sale to the complete care and management of entire fleet, no matter the size and scale. Here at the Guest Motor Group, we strive to provide the highest quality of automotive service to all our stakeholders, through fair and understanding interactions.
Employee Benefits
- Increased holiday entitlement with length of service.
- Recruitment incentive awards.
- Cycle to work scheme.
Working Hours
40 hours per week flexible to be discussed at interview.
Main Duties and Responsibilities
- Preparing job cards & raising invoices in line with works carried out & manufacturer guidelines.
- Assisting the existing team in controlling the depots open WIP.
- Transferring information from our internal DMS system onto customers own Portals.
- Liasing with customers and completing defect reports of work carried out in the workshop.
- IT Literate.
- Use of R2C advantageous.
Workshop Support Unit in Birmingham employer: Guest Truck and Van
The Guest Motor Group is an exceptional employer, offering a supportive and family-oriented work culture that has thrived for over a century. With flexible working hours, increased holiday entitlement based on service, and opportunities for personal growth, employees are encouraged to develop their skills in a dynamic automotive environment across multiple locations in the UK. Join us to be part of a dedicated team that values fair interactions and high-quality service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Support Unit in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those connected to the Guest Motor Group. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your IT literacy and any experience with DMS systems. Bring examples of how you've used these in past roles to the interview.
✨Tip Number 3
Be ready to discuss your teamwork abilities. The role involves assisting the existing team, so share stories about how you've collaborated effectively in previous jobs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Guest Motor Group family.
We think you need these skills to ace Workshop Support Unit in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Workshop Support Unit role. Highlight relevant experience and skills that match the job description, like your IT literacy and any previous automotive service roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with the Guest Motor Group and how your background makes you a great fit for the team.
Show Off Your Attention to Detail:Since the role involves preparing job cards and raising invoices, make sure your application is free from typos and errors. This shows us you pay attention to detail, which is crucial in this position.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Guest Truck and Van
✨Know Your Stuff
Make sure you understand the automotive industry and the specific services offered by the Guest Motor Group. Brush up on your knowledge of job cards, invoices, and the DMS system. This will show that you're genuinely interested and prepared for the role.
✨Show Your Team Spirit
Since you'll be assisting the existing team, it's crucial to demonstrate your ability to work collaboratively. Share examples from your past experiences where you successfully worked in a team, especially in high-pressure situations.
✨Customer Interaction Skills
As you'll be liaising with customers, highlight your communication skills. Prepare to discuss how you've handled customer queries or complaints in the past, focusing on your approach to ensuring satisfaction and understanding.
✨Be Ready for Practical Questions
Expect questions that assess your IT literacy and familiarity with systems like R2C. If you have experience with similar software, be ready to explain how you used it effectively. If not, express your willingness to learn quickly.
