At a Glance
- Tasks: Assist customers with parts inquiries and ensure top-notch service.
- Company: Join the UK's largest Iveco and Fiat Van Dealer Group, family-owned for over a century.
- Benefits: Enjoy overtime pay, bonuses, increased holiday entitlement, and a cycle to work scheme.
- Other info: Work Monday to Friday, 8:00am – 5:00pm, with great career growth opportunities.
- Why this job: Be part of a supportive team and make a difference in customer satisfaction.
- Qualifications: Knowledge of the automotive industry and strong organisational skills required.
The predicted salary is between 23850 - 29150 £ per year.
Guest Truck and Van, part of Guest Group is proud to be the UK’s largest Iveco Dealer Group & Fiat Van Dealer, we have been a family owned and run business for over a century.
The Group now operates out of 13 full service dealerships spanning across the East Midlands, West Midlands, North Wales, Cambridgeshire, Leicestershire, Derbyshire, Nottinghamshire, Staffordshire and South Yorkshire.
- Employee Benefits
- Overtime payment.
- Bonus Scheme.
- Increased holiday entitlement with length of service.
- Recruitment incentive awards.
- Cycle to work scheme.
- Working Hours
- 8:00am – 5:00pm, Monday to Friday
Main Duties and Responsibilities
- Dealing with customers promptly and exceeding customer expectations both face to face and via the telephone
- Ability to organise and prioritise work effectively to achieve targets in a timely and efficient manner
- Sets high standards for self and others; works effectively in partnership with all colleagues; supports with actions that secure achievement of the team objectives
- Excellent organisational skills in a customer service environment
Person Specification
- Prior knowledge of the automotive industry.
- Experience with accounting and payment processes including invoicing and payment collection
- Computer literate (word, excel and outlook).
- Approachable.
- Good clear telephone manner.
- Strive to ensure customer satisfaction at all times.
Do you want to work for the largest Iveco and Fiat Van Dealer Group in the UK?
Would you like to join a family owned and run Company with over 100 years trading behind it?
Senior Parts Advisor in West Bromwich employer: Guest Motors
Guest Motors provides a collaborative work environment that encourages professional development and problem-solving skills. Employees enjoy competitive salaries and opportunities for advancement within the company. The focus on operational excellence makes it an attractive employer for those in the automotive industry.
