Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, manage inquiries, and ensure satisfaction in a fast-paced environment.
- Company: Leading automotive service provider in West Bromwich with a focus on customer care.
- Benefits: Full-time role with overtime pay and a bonus scheme.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Knowledge of the automotive industry and strong communication skills required.
- Other info: Opportunity for growth in a supportive and engaging workplace.
The predicted salary is between 36000 - 60000 £ per year.
A leading automotive service provider in West Bromwich is seeking a customer-oriented individual to join their team. This role involves engaging with customers to deliver excellent service, managing inquiries both in person and via phone, and ensuring satisfaction.
Candidates should have prior knowledge of the automotive industry and experience with invoicing processes. Strong organisational and communication skills are essential.
The position is full-time with benefits including overtime payment and a bonus scheme.
Senior Auto Parts & Customer Care Advisor in West Bromwich employer: Guest Motor Group
Contact Detail:
Guest Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Auto Parts & Customer Care Advisor in West Bromwich
✨Tip Number 1
Get to know the company inside out! Research their values, services, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of scenarios where you can demonstrate your problem-solving abilities and how you handle inquiries effectively.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Auto Parts & Customer Care Advisor in West Bromwich
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, let us see your enthusiasm for delivering top-notch customer service. Share examples of how you've gone above and beyond to help customers in the past – it’ll make you stand out!
Highlight Your Automotive Knowledge: Since we’re in the automotive industry, it’s crucial to showcase any relevant experience or knowledge you have. Mention specific areas you’re familiar with, whether it’s parts, services, or invoicing processes.
Be Organised and Clear: Make sure your application is well-structured and easy to read. Use bullet points where necessary and keep your language clear. We appreciate a tidy presentation that reflects strong organisational skills!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you don’t miss out on any important updates regarding your application.
How to prepare for a job interview at Guest Motor Group
✨Know Your Automotive Stuff
Brush up on your knowledge of the automotive industry before the interview. Be prepared to discuss common auto parts, services, and trends. This will show that you’re not just a customer service pro but also someone who understands the products and services offered.
✨Practice Your Customer Care Skills
Think of scenarios where you’ve gone above and beyond for a customer. Prepare to share specific examples that highlight your communication skills and ability to handle inquiries effectively. This will demonstrate your commitment to excellent service.
✨Get Familiar with Invoicing Processes
Since invoicing is part of the role, make sure you understand basic invoicing procedures. If you have experience with specific software or systems, mention that during the interview. It’ll show you’re ready to hit the ground running.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company and the role. This could be about their customer care philosophy or how they handle busy periods. Asking questions shows your interest in the position and helps you gauge if it’s the right fit for you.
