At a Glance
- Tasks: Engage with customers, handle inquiries, and ensure satisfaction both in-person and over the phone.
- Company: Join Guest Truck and Van, the UK's largest Iveco and Fiat Van Dealer Group with a century of family ownership.
- Benefits: Enjoy paid overtime, bonuses, increased holiday entitlement, and a cycle to work scheme.
- Other info: Working hours are Monday to Friday, 9:30am to 6:00pm.
- Why this job: Be part of a supportive team culture in a reputable company that values customer service excellence.
- Qualifications: Prior automotive knowledge, experience with invoicing, and strong organisational skills are essential.
The predicted salary is between 24000 - 36000 £ per year.
Guest Truck and Van, part of Guest Motor Group, is proud to be the UK's largest Iveco Dealer Group & Fiat Van Dealer. We have been a family owned and run business for over a century. The Group now operates out of 13 full service dealerships spanning across the East Midlands, West Midlands, North Wales, Cambridgeshire, Leicestershire, Derbyshire, Nottinghamshire, Staffordshire and South Yorkshire.
Employee Benefits
- Paid Overtime.
- Bonus Scheme.
- Increased holiday entitlement with length of service.
- Recruitment incentive awards.
- Cycle to work scheme.
Working Hours
9:30am – 6:00pm, Monday to Friday
Main Duties and Responsibilities
- Dealing with customers promptly and exceeding customer expectations both face to face and via the telephone.
- Ability to organise and prioritise work effectively to achieve targets in a timely and efficient manner.
- Sets high standards for self and others; works effectively in partnership with all colleagues; supports with actions that secure achievement of the team objectives.
- Excellent organisational skills in a customer service environment.
Person Specification
- Prior knowledge of the automotive industry.
- Experience with accounting and payment processes including invoicing and payment collection.
- Computer literate (Word, Excel and Outlook).
- Approachable.
- Good clear telephone manner.
- Strive to ensure customer satisfaction at all times.
Do you want to work for the largest Iveco and Fiat Van Dealer Group in the UK? Would you like to join a family owned and run Company with over 100 years trading behind it?
Parts Sales Advisor – South Normanton employer: Guest Motor Group
At Guest Truck and Van, we pride ourselves on being a family-owned business with over a century of experience in the automotive industry, making us the UK's largest Iveco and Fiat Van Dealer Group. Our supportive work culture fosters employee growth through various benefits such as paid overtime, a bonus scheme, and increased holiday entitlement with length of service, all while ensuring a customer-focused environment that values teamwork and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Sales Advisor – South Normanton
✨Tip Number 1
Familiarise yourself with the automotive industry, especially regarding Iveco and Fiat vans. Understanding the products you’ll be selling will not only boost your confidence but also impress potential employers during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will help you refine your communication style and ensure you can handle various customer situations effectively.
✨Tip Number 3
Network with current employees at Guest Truck and Van through platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare specific examples of how you've exceeded customer expectations in previous roles. Being able to share these stories will demonstrate your commitment to customer satisfaction and your ability to thrive in a sales environment.
We think you need these skills to ace Parts Sales Advisor – South Normanton
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and requirements for the Parts Sales Advisor position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience:Emphasise any prior knowledge of the automotive industry and experience in customer service. Provide specific examples of how you've exceeded customer expectations in previous roles, as this is crucial for the position.
Showcase Your Skills:Make sure to mention your organisational skills and ability to prioritise tasks effectively. Include your proficiency with computer software like Word, Excel, and Outlook, as these are essential for the role.
Craft a Compelling Cover Letter:Write a cover letter that reflects your enthusiasm for working with Guest Truck and Van. Explain why you want to join a family-owned business and how you can contribute to their success, particularly in enhancing customer satisfaction.
How to prepare for a job interview at Guest Motor Group
✨Show Your Customer Service Skills
As a Parts Sales Advisor, you'll be dealing with customers regularly. Make sure to highlight your previous experience in customer service during the interview. Share specific examples of how you've exceeded customer expectations in the past.
✨Demonstrate Organisational Abilities
The role requires excellent organisational skills. Be prepared to discuss how you prioritise tasks and manage your time effectively. You might want to mention any tools or methods you use to stay organised.
✨Familiarise Yourself with the Automotive Industry
Having prior knowledge of the automotive industry is essential. Brush up on current trends, key players, and any relevant terminology. This will show your genuine interest in the field and help you connect better with the interviewers.
✨Prepare for Questions on Payment Processes
Since the job involves accounting and payment processes, be ready to answer questions about invoicing and payment collection. Think of examples from your past roles where you successfully handled these tasks.
