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- Tasks: Lead a team to deliver exceptional customer experiences and drive store profitability.
- Company: Join a dynamic retail brand with a focus on teamwork and growth.
- Benefits: Enjoy staff discounts, uniform allowance, and a bonus scheme.
- Why this job: Be a key player in creating a welcoming shopping environment and achieving sales goals.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Flexible hours and opportunities to work at different locations.
The predicted salary is between 21600 - 36000 £ per year.
The Supervisor is responsible for overseeing the customer experience, driving the team to meet or exceed profitability expectations, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom.
Job Description:
- Assisting the management team in exceeding the profitability expectations for the store in sales.
- Assisting the management team in exceeding all KPI targets.
- Ensuring that an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently by providing a friendly environment including greeting and acknowledgement on entrance into the store.
- Maintain all visual merchandising standards, directives, promotions, and overall cleanliness and organisation of the sales floor and stockroom.
- Maintain high communication levels with every team member including coaching on a regular basis.
- Maintaining solid product knowledge.
- Achieving individual sales targets.
- Demonstrating ability to work successfully in a team with all company employees.
- Opening and closing store when required.
Additional duties and responsibilities:
- Participating in and attending all store meetings and other related functions.
- Performing housekeeping and maintenance duties as required.
- Willing and being available to travel and work from different locations when necessary.
- Maintaining standards in line with the requirements of the job and any policies currently in place.
- Assuming and completing other duties as assigned by management from time to time.
- Working any additional hours as to the requirements of the job.
- Adhering to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.
General Requirements:
- Completing all duties on time and in a satisfactory manner as assigned by management.
- Punctuality and adhering to designated work schedule.
- Flexibility and working effectively with colleagues and management to accomplish duties and goals.
- Maintaining a clean, neat and presentable appearance at all times and adhering to the Guess dress code.
- Representing a positive attitude toward the merchandise and the company.
- Abide by the 6 Guess Rules.
- Adhere to the rules and guidelines as expressed in the company handbook.
Benefits:
- Staff Discount.
- Uniform Allowance.
- Bonus Scheme structure.
Supervisor employer: GUESS
Contact Detail:
GUESS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and team leadership. We recommend role-playing with a friend to boost your confidence and nail that first impression!
✨Tip Number 3
Showcase your skills during the interview by sharing specific examples of how you've driven team performance or improved customer experiences in the past. This will help you stand out as a candidate who can really make a difference.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Supervisor role. Highlight any previous experience in customer service, team leadership, or sales to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Team Spirit: We love team players! In your application, mention any experiences where you’ve successfully worked with others to achieve goals. This will help us see how you can fit into our collaborative environment.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the easiest way for us to review your details and get back to you quickly!
How to prepare for a job interview at GUESS
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, mission, and what they stand for. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or improved customer service. Highlight how you can drive profitability and meet KPIs through effective leadership.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations or improving customer experience. Think of specific instances where you provided excellent service or resolved conflicts. This will showcase your commitment to maintaining high standards of customer care.
✨Dress the Part
Since appearance is important in retail, make sure you dress professionally and in line with the company's dress code. This shows that you respect the company's standards and are ready to represent them well on the sales floor.