Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers, maintain store standards, and assist with sales and operations.
- Company: Join GUESS, a trendy fashion brand known for its stylish apparel and vibrant culture.
- Benefits: Enjoy flexible hours, team discounts, and a fun work environment.
- Why this job: Perfect for those who love fashion and want to make a positive impact on customer experiences.
- Qualifications: Great communication skills and a team player attitude; retail experience is a plus.
- Other info: Accommodations available for applicants with disabilities.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Position Overview
The Sales Associate is responsible for sales generation and delivering a positive customer experience. The Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).
Reports To: Store Management
Essential Functions
Customer Experience
- Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
- First Impressions: Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
- Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
- Product Information: Provide customers with current relevant information about the product.
- Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
- Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.
- Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store.
Cooperation & Dependability
- Task Completion: Satisfactorily complete all duties as assigned by management.
- Punctuality: Be punctual and adhere to the designated work schedule.
- Teamwork: Be flexible and work well with peers and management to accomplish duties.
- Policy Adherence: Follow GUESS Policies and Procedures 100%.
- Housekeeping: Perform housekeeping duties as required.
Personal Performance
- Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management.
Miscellaneous Responsibilities
- Meetings and Functions: Participate in and attend all store meetings and other related functions.
- Positive Attitude: Represent a positive attitude toward the merchandise and the company.
- Inventory Participation: Participate in all inventories.
- Additional Duties: Assume and complete other duties as assigned by store management.
- Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.
Job Requirements
- Customer Service Skills: Excellent communication and customer service skills.
- Retail Experience: Previous retail experience preferred.
- Team Player: Ability to work well in a team-oriented environment.
- Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.
- Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.
?
Accommodations
Accommodations are available for applicants with disabilities in the Company s recruitment processes. Should you require accommodation in the recruitment process, contact us here.
Sales Associate employer: GUESS
Contact Detail:
GUESS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Familiarise yourself with the brand and its products. Understanding GUESS's style, target audience, and current collections will help you engage customers effectively and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Practice your customer service skills. Since the role heavily focuses on creating a positive customer experience, consider role-playing scenarios with friends or family to enhance your greeting techniques and problem-solving abilities.
✨Tip Number 3
Showcase your teamwork abilities. Be prepared to discuss examples of how you've successfully collaborated with others in previous roles, as this is crucial for working well with peers and management in a retail environment.
✨Tip Number 4
Demonstrate your flexibility. Highlight your willingness to work various shifts, including evenings and weekends, as this shows your commitment to meeting the store's needs and adapting to a dynamic retail schedule.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in customer service and retail. Emphasise any previous roles where you successfully met sales goals or provided excellent customer experiences.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Associate position. Mention specific skills that align with the job description, such as teamwork, communication, and flexibility in working hours.
Showcase Customer Service Skills: In your application, provide examples of how you've delivered exceptional customer service in past roles. This could include situations where you created positive first impressions or handled customer inquiries effectively.
Highlight Teamwork Experience: Since the role requires working well with peers and management, include instances from your past work where you collaborated successfully with others to achieve common goals or complete tasks.
How to prepare for a job interview at GUESS
✨Show Your Enthusiasm
As a Sales Associate, your energy and attitude are crucial. Make sure to express genuine enthusiasm for the role and the company during the interview. This will help convey your passion for customer service and sales.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to assist customers, as this aligns with the expectations of the role.
✨Dress the Part
Since first impressions matter, ensure you adhere to a professional dress code that reflects the company's standards. This shows that you understand the importance of presentation in retail.
✨Be Ready to Discuss Teamwork
The role requires working well with others, so be prepared to discuss your experiences in team settings. Share specific examples of how you've collaborated with colleagues to achieve common goals.
