Retail Team Lead: Customer Experience & Sales Growth
Retail Team Lead: Customer Experience & Sales Growth

Retail Team Lead: Customer Experience & Sales Growth

Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to enhance customer experience and drive sales growth in a vibrant retail environment.
  • Company: Exciting fashion retail company focused on customer satisfaction and team success.
  • Benefits: Enjoy staff discounts, uniform allowance, and a rewarding bonus scheme.
  • Why this job: Be a key player in creating memorable shopping experiences while developing your leadership skills.
  • Qualifications: Strong leadership skills, punctuality, and flexibility are essential for this role.
  • Other info: Join a dynamic team with opportunities for personal and professional growth.

The predicted salary is between 28800 - 43200 Β£ per year.

A fashion retail company in the UK is seeking a Supervisor responsible for enhancing customer experience and leading the store team to achieve sales targets. The role includes maintaining store standards, ensuring excellent customer service, and training staff while representing a positive company image.

Benefits include a staff discount, uniform allowance, and a bonus scheme.

The ideal candidate should be punctual, flexible, and possess strong leadership skills.

Retail Team Lead: Customer Experience & Sales Growth employer: GUESS

Join a dynamic fashion retail company in the UK that prioritises employee growth and a vibrant work culture. As a Retail Team Lead, you'll enjoy benefits such as a generous staff discount, uniform allowance, and a rewarding bonus scheme, all while working in an environment that fosters teamwork and excellence in customer service. This role offers the opportunity to develop your leadership skills and make a meaningful impact on both the team and customer experience.
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Contact Detail:

GUESS Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Retail Team Lead: Customer Experience & Sales Growth

✨Tip Number 1

Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in enhancing the customer experience.

✨Tip Number 2

Practice your leadership skills before the interview. Think of examples where you've successfully led a team or improved sales. We want to hear about your experiences that demonstrate your ability to motivate and train staff!

✨Tip Number 3

Dress the part! Since it's a fashion retail company, make sure your outfit reflects the brand's style. This shows that you understand the industry and can represent the company image positively.

✨Tip Number 4

Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Retail Team Lead: Customer Experience & Sales Growth

Customer Service
Sales Target Achievement
Team Leadership
Store Standards Maintenance
Staff Training
Punctuality
Flexibility
Positive Company Representation

Some tips for your application 🫑

Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! We want to see how you connect with our brand and how you can enhance the customer experience in-store.

Highlight Your Leadership Skills: Make sure to showcase your leadership experience. We’re looking for someone who can inspire and train a team, so share examples of how you've successfully led others in the past.

Be Customer-Centric: Remember, this role is all about enhancing customer experience. Use your application to demonstrate how you've gone above and beyond for customers in previous roles. We love hearing about your success stories!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at GUESS

✨Know the Brand Inside Out

Before your interview, make sure you research the fashion retail company thoroughly. Understand their values, target audience, and recent collections. This will not only help you answer questions confidently but also show your genuine interest in the brand.

✨Showcase Your Leadership Skills

As a Retail Team Lead, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or trained staff. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Emphasise Customer Experience

Since enhancing customer experience is key to this role, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would implement strategies to improve customer satisfaction and drive sales growth in the store.

✨Dress the Part

In the fashion retail industry, first impressions matter. Dress smartly and in line with the company's style during your interview. This shows that you understand the brand's image and are serious about the role.

Retail Team Lead: Customer Experience & Sales Growth
GUESS

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