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- Tasks: Lead the team to smash sales targets and provide top-notch customer service.
- Company: Join a dynamic retail environment focused on growth and teamwork.
- Benefits: Enjoy staff discounts, a uniform allowance, and a bonus scheme.
- Why this job: Perfect for those who love retail, teamwork, and making an impact.
- Qualifications: No specific experience needed, just a passion for sales and customer service.
- Other info: Opportunities for travel and working at different locations.
The predicted salary is between 24000 - 36000 £ per year.
The Key Holder is responsible for driving the team to meet or exceed profitability expectations, training and developing store staff, leading by example on the selling floor, and maintaining store standards in both the selling floor and stockroom.
Assist the management team in exceeding profitability and sales targets. Help achieve all KPI targets consistently. Ensure excellent customer service by providing a friendly environment, greeting, and acknowledging customers upon entrance. Maintain visual merchandising standards, directives, promotions, and ensure cleanliness and organization of the sales floor and stockroom. Communicate effectively with team members, providing regular coaching. Maintain solid product knowledge. Achieve individual sales targets. Work successfully as part of a team with all company employees. Open and close the store when required.
Additional Duties and Responsibilities:
- Participate in and attend all store meetings and related functions.
- Perform housekeeping and maintenance duties as required.
- Be willing and available to travel and work at different locations as necessary.
- Maintain standards in line with job requirements and company policies.
- Complete other duties as assigned by management.
- Work additional hours as needed.
- Adhere to procedures for the proper use and care of equipment and materials.
- Complete all duties timely and satisfactorily as assigned.
- Maintain punctuality and adhere to the work schedule.
- Work effectively with colleagues and management.
- Maintain a neat and presentable appearance, adhering to dress code.
- Represent a positive attitude toward merchandise and the company.
- Follow the 6 Guess Rules and company handbook guidelines.
Benefits:
- Staff Discount
- Uniform Allowance
- Bonus Scheme Structure
Key Holder employer: GUESS
Contact Detail:
GUESS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Familiarise yourself with our company values and culture. Understanding what we stand for will help you align your responses during the interview, showcasing how you can contribute to our team.
✨Tip Number 2
Brush up on your product knowledge before the interview. Being able to discuss our products confidently will demonstrate your commitment and readiness to engage with customers effectively.
✨Tip Number 3
Prepare examples of how you've successfully led a team or contributed to sales targets in previous roles. This will help illustrate your leadership skills and ability to drive profitability.
✨Tip Number 4
Showcase your customer service skills by preparing scenarios where you provided excellent service. Highlighting these experiences will show us that you understand the importance of creating a friendly environment for our customers.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to retail, team leadership, and customer service. Use specific examples that demonstrate your ability to meet sales targets and maintain store standards.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Key Holder position. Mention how your skills align with the responsibilities outlined in the job description, such as training staff and achieving KPIs.
Showcase Your Teamwork Skills: Emphasise your ability to work effectively as part of a team. Provide examples of past experiences where you successfully collaborated with colleagues to achieve common goals.
Highlight Customer Service Experience: Since excellent customer service is crucial for this role, include specific instances where you provided outstanding service or resolved customer issues. This will demonstrate your commitment to creating a friendly environment.
How to prepare for a job interview at GUESS
✨Show Your Leadership Skills
As a Key Holder, you'll be expected to lead by example. During the interview, share examples of how you've successfully motivated and trained team members in the past. Highlight any specific instances where your leadership made a positive impact on sales or team performance.
✨Demonstrate Customer Service Excellence
Customer service is crucial for this role. Be prepared to discuss your approach to providing excellent customer service. Share anecdotes that showcase your ability to create a friendly environment and how you handle challenging customer interactions.
✨Know Your KPIs
Understanding key performance indicators (KPIs) is essential for meeting profitability expectations. Familiarise yourself with common retail KPIs and be ready to discuss how you have met or exceeded these targets in previous roles. This shows your commitment to achieving results.
✨Emphasise Teamwork
The role requires working effectively with colleagues and management. Prepare to talk about your experiences in collaborative environments. Discuss how you contribute to a positive team dynamic and how you communicate effectively with others to achieve common goals.
