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For Companies At a Glance
- Tasks: Lead the team to smash sales targets and ensure top-notch customer service.
- Company: Join a dynamic retail brand known for its stylish offerings and vibrant culture.
- Benefits: Enjoy staff discounts, a uniform allowance, and a bonus scheme.
- Why this job: Be part of a fun team, develop your skills, and make a real impact in-store.
- Qualifications: No prior experience needed, just a passion for retail and teamwork.
- Other info: Flexibility to work at different locations and maintain a stylish appearance is essential.
The predicted salary is between 24000 - 36000 £ per year.
Position Overview
The Key Holder is responsible for, driving the team to meet or exceed profitability expectations, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom.
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Job Description
• Assisting the management team in exceeding the profitability expectations for the store in sales.
• Assisting the management team in exceeding all KPI targets.
• Ensuring that an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently by providing a friendly environment including greeting and acknowledgement on entrance into the store.
• Maintain all visual merchandising standards, directives, promotions, and overall cleanliness and organisation of the sales floor and stockroom.
• Maintain high communication levels with every team member including coaching on a regular basis
• Maintaining solid product knowledge
• Achieving individual sales targets
• Demonstrating ability to work successfully in a team with all company employees
• Opening and closing store when required
Additional duties and responsibilities
• Participating in and attending all store meetings and other related functions
• Performing housekeeping and maintenance duties as required
• Willing and being available to travel and work from different locations when necessary
• Maintaining standards in line with the requirements of the job and any policies currently in place
• Assuming and completing other duties as assigned by management from time to time
• Working any additional hours as to the requirements of the job
• Adhering to procedures relating to the proper use and care of equipment and materials for which the role has responsibility
• Completing all duties on time and in a satisfactory manner as assigned by management
• Punctuality and adhering to designated work schedule
• Flexibility and working effectively with colleagues and management to accomplish duties and goals
• Maintaining a clean, neat and presentable appearance at all times and adhering to the Guess dress code.
• Representing a positive attitude toward the merchandise and the company
• Abide by the 6 Guess Rules
• Adhere to the rules and guidelines as expressed in the company hand book
Staff Discount
Uniform Allowance
Bonus Scheme Structure
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Key Holder employer: GUESS? India Private Limited
Contact Detail:
GUESS? India Private Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Familiarise yourself with the company's values and customer service standards. This will help you demonstrate your alignment with their expectations during any interviews or discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully trained or developed team members in previous roles. This will highlight your capability to drive team performance.
✨Tip Number 3
Research the latest trends in visual merchandising and be ready to discuss how you can implement these ideas in the store. This shows your initiative and understanding of the role's responsibilities.
✨Tip Number 4
Prepare to discuss your experience with achieving sales targets and KPIs. Be specific about your strategies and results, as this will demonstrate your ability to contribute to the store's profitability.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to retail management, customer service, and team leadership. Use specific examples that demonstrate your ability to meet sales targets and maintain store standards.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Key Holder position. Mention how your skills align with the responsibilities outlined in the job description, such as training staff and achieving KPIs.
Showcase Your Customer Service Skills: Emphasise your commitment to excellent customer service. Provide examples of how you've created a positive shopping experience in previous roles, as this is a key aspect of the position.
Highlight Teamwork and Leadership: Discuss your experience working in teams and leading by example. Mention any specific instances where you coached colleagues or contributed to a collaborative work environment.
How to prepare for a job interview at GUESS? India Private Limited
✨Showcase Your Leadership Skills
As a Key Holder, you'll be expected to lead by example. During the interview, share specific examples of how you've successfully motivated and trained team members in previous roles. Highlight your ability to drive sales and exceed targets.
✨Demonstrate Customer Service Excellence
Customer service is a top priority for this role. Be prepared to discuss your approach to providing exceptional customer experiences. Share anecdotes that illustrate your ability to create a friendly and welcoming environment for customers.
✨Know Your Products
Solid product knowledge is crucial for achieving sales targets. Research the company's merchandise and be ready to discuss your understanding of their products. This will show your commitment and readiness to represent the brand effectively.
✨Emphasise Teamwork and Communication
The role requires strong communication skills and the ability to work well with others. Prepare to talk about your experiences collaborating with colleagues and how you maintain open lines of communication within a team setting.
