At a Glance
- Tasks: Engage customers, maintain store standards, and drive sales in a vibrant retail environment.
- Company: Join the GUESS? team, a leading fashion retailer with a fun atmosphere.
- Benefits: Flexible hours, employee discounts, and opportunities for growth in retail.
- Why this job: Be part of a dynamic team and make a positive impact on customer experiences.
- Qualifications: Strong communication skills and a passion for fashion; retail experience is a plus.
- Other info: Enjoy a lively work environment with a focus on teamwork and customer satisfaction.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Sales Associate role at GUESS?, Inc.
Position Overview
The Sales Associate is responsible for sales generation and delivering a positive customer experience. The Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).
Essential Functions
- Customer Experience
- Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
- First Impressions: Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
- Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
- Product Information: Provide customers with current relevant information about the product.
- Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
- Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.
- Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store.
- Task Completion: Satisfactorily complete all duties as assigned by management.
- Punctuality: Be punctual and adhere to the designated work schedule.
- Teamwork: Be flexible and work well with peers and management to accomplish duties.
- Policy Adherence: Follow GUESS Policies and Procedures 100%.
- Housekeeping: Perform housekeeping duties as required.
- Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management.
- Meetings and Functions: Participate in and attend all store meetings and other related functions.
- Positive Attitude: Represent a positive attitude toward the merchandise and the company.
- Inventory Participation: Participate in all inventories.
- Additional Duties: Assume and complete other duties as assigned by store management.
Physical Requirements
Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.
Job Requirements
- Customer Service Skills: Excellent communication and customer service skills.
- Retail Experience: Previous retail experience preferred.
- Team Player: Ability to work well in a team-oriented environment.
- Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.
- Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.
Brand
GUESS Factory Store 3235
Store Address
11775 Northeast Executive Drive, Suite I040 - Edinburgh, IN 46124
Sales Associate in Edinburgh employer: Guess Inc.
Contact Detail:
Guess Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate in Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GUESS? and their values. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet customers and handle different situations. Role-playing with a friend can help you feel more confident when it comes to making those first impressions.
✨Tip Number 3
Dress the part! Make sure you’re looking sharp and adhering to the dress code. A polished appearance shows that you take the role seriously and are ready to represent the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of retail.
We think you need these skills to ace Sales Associate in Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the Sales Associate role and how you connect with our brand.
Tailor Your Experience: Make sure to highlight any relevant retail experience you have. We love seeing how your past roles have prepared you for this position, so be specific about your customer service skills and teamwork abilities.
Keep It Neat and Tidy: Just like we maintain a clean store, your application should be well-organised and free of errors. Take the time to proofread and ensure everything is presented clearly – first impressions matter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Sales Associate role at GUESS? Don’t miss out!
How to prepare for a job interview at Guess Inc.
✨Know Your Product
Before the interview, make sure you’re familiar with GUESS's products. Research their latest collections and understand what makes them unique. This will help you answer questions confidently and show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you greeted customers, handled complaints, or created a positive shopping experience. This will demonstrate that you have the skills needed for the Sales Associate role.
✨Dress to Impress
Since the role involves adhering to dress codes, make sure to dress appropriately for the interview. Opt for smart-casual attire that reflects the GUESS brand. This shows that you understand the importance of first impressions and store standards.
✨Be Ready to Discuss Teamwork
GUESS values teamwork, so be prepared to discuss how you’ve worked effectively with others in previous roles. Share specific examples of how you contributed to team goals or supported your colleagues, as this will highlight your ability to fit into their work environment.