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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and drive sales.
- Company: Join a dynamic retail brand with a focus on teamwork and growth.
- Benefits: Enjoy staff discounts, uniform allowance, and a bonus scheme.
- Why this job: Be a key player in creating a welcoming shopping environment and achieving sales goals.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible hours and opportunities for career advancement await you.
The predicted salary is between 28800 - 43200 £ per year.
Position Overview
The Supervisor is responsible for overseeing the customer experience, driving the team to meet or exceed profitability expectations, training and developing the store staff, leading by example on the selling floor, and maintaining the store standards in the selling floor and stockroom.
Job Responsibilities
- Assisting the management team in exceeding profitability expectations for the store in sales.
- Assisting the management team in exceeding all KPI targets.
- Ensuring an excellent level of customer service by providing a friendly environment, greeting, and acknowledgement upon entrance into the store.
- Maintaining all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.
- Maintaining high communication levels with every team member, including coaching on a regular basis.
- Maintaining solid product knowledge.
- Achieving individual sales targets.
- Demonstrating ability to work successfully in a team with all company employees.
- Opening and closing the store when required.
Additional Duties
- Participating in and attending all store meetings and other related functions.
- Performing housekeeping and maintenance duties as required.
- Being available to travel and work from different locations when necessary.
- Maintaining standards in line with the requirements of the job and any policies currently in place.
- Assuming and completing other duties as assigned by management from time to time.
- Working any additional hours as required by the job.
- Adhering to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.
Requirements
- Completing all duties on time and in a satisfactory manner as assigned by management.
- Punctuality and adherence to the designated work schedule.
- Flexibility and ability to work effectively with colleagues and management to accomplish duties and goals.
- Maintaining a clean, neat, and presentable appearance at all times and adhering to the Guess dress code.
- Representing a positive attitude toward the merchandise and the company.
- Abiding by the 6 Guess Rules.
- Adhering to the rules and guidelines as expressed in the company handbook.
Benefits
- Staff discount.
- Uniform allowance.
- Bonus scheme structure.
Supervisor employer: Guess Europe Sagl
Contact Detail:
Guess Europe Sagl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers. Instead, think about how your experiences relate to the role of Supervisor and be ready to share those stories.
✨Tip Number 3
Dress the part! Make sure you look sharp and professional for your interview. First impressions matter, and showing that you can maintain a neat appearance aligns with the expectations of the role.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a great way to express your appreciation for the opportunity and reiterate your interest in the position. Plus, it keeps you on their radar!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Supervisor role. Highlight your experience in customer service and team leadership, and relate it back to the job description. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Guess Europe Sagl
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, mission, and what they stand for. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or improved customer service. Highlight how you can drive profitability and meet KPIs through effective leadership.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations. Think of specific instances where you've provided excellent customer service or resolved conflicts. This will showcase your problem-solving skills and commitment to maintaining high standards in customer experience.
✨Dress the Part
Since appearance is important in retail, make sure you dress professionally and in line with the company's dress code. This shows that you respect the company's standards and are serious about the role. A neat and presentable appearance can make a great first impression!