At a Glance
- Tasks: Assist the Store Manager in daily operations and drive sales performance.
- Company: Dynamic retail environment on Regent Street with a focus on teamwork.
- Benefits: Enjoy staff uniform, store discounts, and monthly target bonuses.
- Other info: Opportunity to grow within a supportive team and gain valuable experience.
- Why this job: Be a key player in a vibrant store and develop your leadership skills.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 24960 - 30000 £ per year.
The Assistant Manager is second in command to the Store Manager and assists the Store Manager with all everyday activities. He/she should be capable of looking after the store when the Store Manager is absent. Therefore he/she is responsible for maintaining sales performance, profitability, customer satisfaction, merchandising standards, store operations and training and development across the entire store.
Job Description
- Ensuring the store exceeds the profitability expectations and exceeds all KPI targets by driving sales and motivating the team.
- Setting the overall store sales plan yearly/monthly/daily and by individual and department.
- Ensuring that an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently by providing a friendly environment including greeting and acknowledgement on entrance into the store.
- Analysing sales across all departments and categories in order to improve on current average basket, conversion and overall sales.
- Identifying strengths, weaknesses and training needs of the team, ensuring all staff complete training as per company guidelines and providing ongoing development and coaching.
- Network, recruit, hire and retain high quality management and associates to fill store profile and support succession planning.
- Maintain all visual merchandising standards, directives, promotions, and overall cleanliness and organisation of the sales floor and stockroom.
- Meet or exceed profitability expectations in sales, payroll and shrink conversion.
- Create and execute strategies to maximise store sales and minimise expenses.
- Maintain high communication levels with every team member and carry out personal appraisals on a regular basis.
Requirements
- Participating in and attending all store meetings and other related functions.
- Performing housekeeping and maintenance duties as required.
- Willing and being available to travel and work from different locations when necessary.
- Maintaining standards in line with the requirements of the job and any policies currently in place.
- Assuming and completing other duties as assigned by management from time to time.
- Working any additional hours as to the requirements of the job.
- Adhering to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.
Benefits
- Staff Uniform
- Store Discount
- Monthly Target Bonus
Assistant Store Manager - Regent Street in London employer: Guess Europe Sagl
As an Assistant Store Manager at our Regent Street location, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer competitive benefits including a staff uniform, store discount, and monthly target bonuses, all while fostering a culture of teamwork and excellence in customer service. Join us to be part of a vibrant team that values your contributions and encourages you to reach your full potential.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - Regent Street in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Guess Europe Sagl, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Guess Europe Sagl!
We think you need these skills to ace Assistant Store Manager - Regent Street in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Guess Europe Sagl, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Guess Europe Sagl and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Guess Europe Sagl that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Guess Europe Sagl
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
