At a Glance
- Tasks: Handle customer enquiries and manage emergency call-outs in a fast-paced environment.
- Company: Join Guernsey Electricity, a key player in the local energy sector.
- Benefits: Competitive pay, flexible hours, and opportunities for skill development.
- Other info: Dynamic role with potential for career advancement in a supportive team.
- Why this job: Make a difference by supporting customers with essential electrical and plumbing services.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 30000 - 40000 Β£ per year.
Guernsey Electricity is seeking a customer support assistant based in Guernsey to handle email and phone enquiries, including emergency call-outs.
You will multitask in a fast-paced environment and maintain an accurate diary system while delivering timely invoices for commercial and domestic work.
You'll manage enquiries about electrical and plumbing works, record information in an electronic filing system, and ensure high attention to detail in all customer interactions.
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We think you need these skills to ace Electrical & Plumbing Support Specialist
Customer Support
Multitasking
Diary Management
Invoicing
Electrical Knowledge
Plumbing Knowledge
Information Recording