Empathetic Customer Care & Collections Advisor

Empathetic Customer Care & Collections Advisor

Full-Time On-site
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Guernsey Electricity Limited is seeking a Customer Service Advisor/Collections Officer in Guernsey. You will be the first point of contact across phone, email and reception, handling account, billing and metering queries while supporting customers in arrears with fair repayment solutions.

Join a team focused on delivering excellent customer experience, maintaining accurate records and collaborating with internal teams to improve processes and controls. Reporting to the Team Lead.

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Empathetic Customer Care & Collections Advisor employer: Guernsey Electricity Limited

Guernsey Electricity Limited is an exceptional employer that prioritises the professional growth and development of its employees, particularly in the Meter Fitter Team Lead role. With a strong commitment to safety and quality, the company fosters a collaborative work culture where team members are encouraged to enhance their skills through structured training and mentoring. Located in the beautiful setting of Guernsey, employees enjoy a meaningful career while contributing to the community's sustainable future.

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Contact Details:

Guernsey Electricity Limited Recruitment Team