Role: Account Manager
Location: HBeauty Chester
Hours: Full-time, 37.5 hrs
A Guerlain Account Manager, is a brand ambassador, an expert in make-up, skincare & fragrance. Through your engaging style, you'll actively drive & increase your business, encouraging all Beauty Consultants to achieve sales targets.
Job Responsibilities
SALES
- Set targets for Team Members in line with Company, leading & coaching them to achieve KPIs.
- Pro-actively sell Guerlain products & link product categories to increase ATV & ATU & provide a luxury service.
- Provide education on Guerlain products; propose & demonstrate personalised products to clients.
MANAGEMENT
- Manage Team Members, identifying opportunities & support with training & guidance.
- Manage stock levels, working with the AM.
- Proactively grow the business through events, appointments & bookings whilst ensuring all operational & administrative tasks are complete.
GENERAL
- Participate in merchandise management & ensure that it aligns with Corporate guidelines, ensuring all procedures & policies are adhered to.
- Build relationships with store management, whilst carrying out any additional duties.
Profile
PERSON SPECIFICATION Constantly seeking opportunities to develop & grow your business through events &; gain new sales. Organised; Manage Prêt-à-portererwork, Team Members, Department & Area Managers & meet the clients’ needs Willing to go the extra mile to ensure the customer leaves having received the very best in luxury service. Self-confident, you will be able to approach & engage with customers at ease, using your strong selling skills to chase that extra sale. You will be able to demonstrate make-up application knowledge, & through excellent communication skills, be able to identify key items that would suit the customers’ needs. Immaculately groomed & presented
Guerlain Account Manager in Chester employer: Guerlain
Guerlain offers an exceptional work environment for Beauty Consultants at Selfridges, Trafford, where luxury meets personal service. Employees benefit from a supportive culture that encourages professional growth and development, alongside competitive sales incentives. With a focus on brand ambassadorship, team collaboration, and a commitment to excellence, working with Guerlain provides a unique opportunity to thrive in the beauty industry while delivering unparalleled customer experiences.
